What is Epic?
The award-winning Epic EMR is known for being fast and physician-friendly. Integrated access and revenue systems simplify administration.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
97 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Epic?
Pros
- Security Protects
- Respectful
- Reliable
- Fair
Cons
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Medical Management
Cloud Hosting
Evaluation and Management Coding
Clinical Flow
Meaningful Use Certification
Patient Portal
Medical Charting
E-Prescribing
Compliance Tracking
Lab Integration
Appointment Management
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Vendor Support
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
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Epic Reviews
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2023
Very straightforward, keeps charts organized.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Oshane A.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jul 2023
great EHR easy to use.
Likeliness to Recommend
What differentiates Epic from other similar products?
Epic's suite of applications covers nearly every aspect of healthcare management, from patient care and hospital administration to population health and insurance. Furthermore, the platform's "One Virtual System Worldwide" initiative promotes data sharing and collaboration among healthcare organizations, making patient data accessible.
What is your favorite aspect of this product?
Its Care Everywhere and MyChart features stand out, with the former facilitating the sharing of patient data across different health institutions and the latter providing patients with direct access to their own medical records.
What do you dislike most about this product?
Its complexity and extensive features make it relatively difficult to learn and navigate, especially for first-time users.
What recommendations would you give to someone considering this product?
Ask for a demo and see if it would be a good fit for your businesss.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kyle T.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Apr 2023
Good tools but not optimized for discipline.
Likeliness to Recommend
What differentiates Epic from other similar products?
Epic is integrated across the hospital system.
What is your favorite aspect of this product?
Documenting is quick and easy.
What do you dislike most about this product?
The product is not oriented toward my discipline within the industry. Many of the tools in the product are useful, but not applicable to hospice chaplains or very limited for chaplains. For instance, care plans are limited and the calendar functions on a weekly basis when as a chaplain I work on a monthly basis. Other limitations around the Admin function limit it's usefulness as well.
What recommendations would you give to someone considering this product?
I would recommend this product for nurses and clinical staff but not for professional staff unless more customization is possible.
Pros
- Respectful
- Security Protects
- Trustworthy
- Unique Features
Cons
- Inhibits Innovation
- Less Efficient Service
- Less Inspiring