Emplifi Social Marketing Cloud Logo Award Winner Product Badge
Emplifi Social Marketing Cloud Logo Award Winner Product Badge
Emplifi

Emplifi Social Marketing Cloud

8.6 /10
Category
Emplifi Social Marketing Cloud
8.6 /10

What is Emplifi Social Marketing Cloud?

From managing a multi-channel strategy to analyzing trends and optimizing performance, Emplifi’s social media marketing tools will enable your brand to amplify meaningful experiences at scale.

Company Details


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Awards & Recognition

Emplifi Social Marketing Cloud won the following awards in the Social Media Management - Enterprise category

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Emplifi Social Marketing Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Emplifi Social Marketing Cloud.

89 Likeliness to Recommend

95 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Emplifi Social Marketing Cloud?

0% Negative
3% Neutral
97% Positive

Pros

  • Performance Enhancing
  • Effective Service
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Dashboards and Visualization

89

Social Media Channel Integration Outbound

88

Social Media Channel Integration Inbound

87

Social Response Management

87

Trend Analysis

85

Campaign Execution

85

Social Moderation and Workflow Management

85

Social Post Archival

84

Social Asset Management

83

Sentiment Analysis

81

Contextual Analysis

80

Vendor Capability Ratings

Average 84

Breadth of Features

88

Ease of Implementation

87

Usability and Intuitiveness

87

Ease of Data Integration

86

Business Value Created

85

Quality of Features

85

Vendor Support

85

Product Strategy and Rate of Improvement

83

Ease of IT Administration

81

Ease of Customization

80

Availability and Quality of Training

80

Emplifi Social Marketing Cloud Reviews

Nayeli G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Great platform for big group community management.

Likeliness to Recommend

10 /10

What differentiates Emplifi Social Marketing Cloud from other similar products?

I think it's customer experience. The Sentiment section in the post and comments is the best part of the platform, in my experience.

What is your favorite aspect of this product?

Is really user-friendly. It has many features and filters that allow you to work faster.

What do you dislike most about this product?

Not sure what I dislike.

What recommendations would you give to someone considering this product?

Explore the demo, make every question before purchase. Make sure it is the right platform for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Raquel M.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy to use and valuable

Likeliness to Recommend

8 /10

What differentiates Emplifi Social Marketing Cloud from other similar products?

It easy to use and provides the tools e need to manage social accounts

What is your favorite aspect of this product?

Being able to do reports with a wider date range than some social media platforms allows

What do you dislike most about this product?

not being able to do analytics for linkedIN.

What recommendations would you give to someone considering this product?

To add all accounts of social media

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2023

Exceptional Product

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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