What is eG Enterprise?
eG Enterprise is a total performance management solution that provides automated monitoring, diagnosis, and reporting to troubleshoot application slowdowns, user experience issues, network outages, virtualization bottlenecks, server failures, storage hotspots, and more. eG Enterprise uses a combination of agent-based and agentless approach to monitor the health and performance of the entire IT infrastructure from application code to bare metal across physical, virtual and cloud, and hybrid IT environments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
1
Since last award
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love eG Enterprise?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Real User Monitoring
Cloud/On-Prem/Hybrid Deployment
Server Monitoring
Scalability
Error Reporting
Application Metric Reporting
Synthetic Monitoring (RUM)
Transaction Request Performance
Application Discovery
Enterprise Cloud Platform Support
Code Performance Monitoring
Vendor Capability Ratings
Ease of IT Administration
Breadth of Features
Business Value Created
Vendor Support
Quality of Features
Ease of Implementation
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
eG Enterprise Reviews
Robert S.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
eG delivers excellent business value!
Likeliness to Recommend
What differentiates eG Enterprise from other similar products?
eG is very fast and easy to setup. You get meaningful, actionable metrics in 24 hours. Root cause analysis and excellent correlational analysis out of the box. It delivers unmatched insight and visibility compared to other products twice the price. I have used eG to manage two different cloud platforms for 20 yrs and I would not hesitate to highly recommend the product, the people and the company.
What is your favorite aspect of this product?
My favorite part of eG is the deep rich metrics that you get right out of the box with very little configuration required. Up and running very quickly with meaningful and actionable reports built in.
What do you dislike most about this product?
Some of the user interface requires practice.
What recommendations would you give to someone considering this product?
Take advantage of a free trial. eG is very non-intrusive and will not impact your current production environment. In 24-48 hrs you will see just how good it is. I had severe Citrix and server performance issues that none of my 15 engineers could find. The business model was at risk because we couldn't properly scale. eG found the root cause in 24-48 hrs. A simple disk cache setting that allowed us to double user density.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Kartik D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
Good Monitoring Tool for Indepth reporting
Likeliness to Recommend
What differentiates eG Enterprise from other similar products?
different option to setup various reports from the resources
What is your favorite aspect of this product?
Integration with Cloud
What do you dislike most about this product?
Need to be slightly user friendly
What recommendations would you give to someone considering this product?
Make full use of this product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
Wide range of informations in monitoring
Likeliness to Recommend
Pros
- Performance Enhancing
- Efficient Service
- Effective Service
- Saves Time