eG Enterprise Logo Award Winner Product Badge
eG Enterprise Logo Award Winner Product Badge
eG Innovations

eG Enterprise

8.8 /10
Category
eG Enterprise
8.8 /10

What is eG Enterprise?

eG Enterprise is a total performance management solution that provides automated monitoring, diagnosis, and reporting to troubleshoot application slowdowns, user experience issues, network outages, virtualization bottlenecks, server failures, storage hotspots, and more. eG Enterprise uses a combination of agent-based and agentless approach to monitor the health and performance of the entire IT infrastructure from application code to bare metal across physical, virtual and cloud, and hybrid IT environments

Company Details


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Awards & Recognition

eG Enterprise won the following awards in the Application Performance Management - Enterprise category

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eG Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on eG Enterprise.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love eG Enterprise?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 82

Real User Monitoring

87

Cloud/On-Prem/Hybrid Deployment

86

Server Monitoring

86

Scalability

86

Error Reporting

85

Application Metric Reporting

85

Synthetic Monitoring (RUM)

84

Transaction Request Performance

83

Application Discovery

82

Enterprise Cloud Platform Support

82

Code Performance Monitoring

82

Vendor Capability Ratings

Average 81

Availability and Quality of Training

100

Ease of Customization

100

Ease of Implementation

100

Ease of IT Administration

100

Breadth of Features

97

Ease of Data Integration

97

Quality of Features

97

Usability and Intuitiveness

97

Vendor Support

97

Business Value Created

94

Product Strategy and Rate of Improvement

94

eG Enterprise Reviews

Rudolf D.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Amazing Product , Very Easy to use

Likeliness to Recommend

10 /10

What differentiates eG Enterprise from other similar products?

Unlike other similar products, eG Enterprise goes beyond mere monitoring, offering a holistic approach that encompasses end-to-end visibility across applications, servers, network, and user experience.

What is your favorite aspect of this product?

eG Enterprise excels in rapidly identifying the root causes of performance issues, allowing IT teams to resolve problems efficiently and minimize downtime.

What do you dislike most about this product?

Some users may find that the initial setup and configuration of eG Enterprise could be intricate, particularly for complex environments.

What recommendations would you give to someone considering this product?

Have a thorough understanding of your IT environment, including applications, servers, and network components. This knowledge will facilitate a smoother implementation and configuration process.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jack H.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Best tool to monitor applications efficiently

Likeliness to Recommend

8 /10

What differentiates eG Enterprise from other similar products?

This product is an all-in-one analytics platform for complicated IT ecosystems. It enables automatic IT infrastructure monitoring, detects network disturbances, and gives thorough reporting to help locate application slowdowns, serious system failures, and other issues. It extensively tracks the performance and health of the entire IT framework using both agentless and agent-based methodologies. It speeds up problem resolution by simplifying the process of debugging performance issues.

What is your favorite aspect of this product?

The eG solution gives me a lot of visibility while also presenting data in a really useful way. I currently run the product for several of our clients, and I can work on more essential requirements knowing that the IT infrastructure is in good working order. It excels in identifying root issues and quickly correcting them, hence improving the overall customer experience. The system offers unparalleled visibility, encompassing not only application performance but also user experience, supporting infrastructure, and business processes.

What do you dislike most about this product?

The product may appear expensive at first, but when its wide capabilities and scalability are considered, its value becomes clear. It enables seamless visibility extension, reducing the need for various additional products to be integrated. The difficulty with eG is justifying the first expenditure.

What recommendations would you give to someone considering this product?

eG Enterprise provides extensive monitoring capabilities; it monitors servers, apps, networks, and, in general, the complete infrastructure. It is a comprehensive and adaptable monitoring solution with extensive app diagnostic features. It detects app slowdowns and pinpoints the source of the downtrend. The instrument is costly, but it offers good value for money.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jason D.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Excellent monitoring and diagnosis product

Likeliness to Recommend

10 /10

What differentiates eG Enterprise from other similar products?

Ease of use and wide range of capabilities. I've used eG Enterprise earlier and recommended to my organization. I found the latest version very easy to deploy - lots of automation. Auto-discovery has improved and they can literally monitor anything you need to keep track off. The visualization is also intuitive and easy to use. I'd recommend this solution for anyone looking for end-to-end monitoring tools that cover both application and infrastructure stacks. Their support is great - you don't just get to talk to level 1 support, i've had access to engineers who can provide hands on assistance when needed.

What is your favorite aspect of this product?

The topology view that gives a quick overview of the entire infrastructure is great. I also like their stack model view that makes it simple to determine where are the problems - which layer, and who to call.

What do you dislike most about this product?

Integration can be improved. Need to get assistance from their engineers.

What recommendations would you give to someone considering this product?

Definitely a product i'd recommend. Try their SaaS service - makes it easier to deploy and saves a lot of time as you don't have to try worry about maintaining and operating their management server.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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