What is eFax®?
Send & receive faxes by email. Get a local, toll-free or international fax number. Fax from anywhere with our mobile app.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love eFax®?
Pros
- Effective Service
- Efficient Service
- Transparent
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Multi-Page Support
Integration with Existing Fax Numbers
Inbound Fax Acceptance
Integration with ERP Systems
Optical Character Recognition
Multi-Sourced Fax
Outbound Fax Transmission
PCI Compliance
Content Management
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Quality of Features
eFax® Reviews
Baran o.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2022
eFax reviews
Likeliness to Recommend
What differentiates eFax® from other similar products?
The signing up and setup process is easy for someone. Easy to manage users and creating groups
What is your favorite aspect of this product?
It save time It is cost effective
What do you dislike most about this product?
It lacks notifications
What recommendations would you give to someone considering this product?
Yes I would recommend to other uses
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Njoki G.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
An Affordable, But Effective eFax Software
Likeliness to Recommend
What differentiates eFax® from other similar products?
eFax® makes it easy to send faxes from a mobile application from anywhere in the world.
What is your favorite aspect of this product?
I like that eFax® comes with a toll-free local and international fax number. I like the ease of sending faxes by email. It's an easy to use eFax solution. It's an affordable and capable eFax software
What do you dislike most about this product?
eFax® is simple and effective and not experienced any issues
What recommendations would you give to someone considering this product?
For a business eFax software, eFax® performs well and offers best features. It's affordable and using it is easy. Try it
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Boniface G.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2022
Best e-Fax Solution For Business
Likeliness to Recommend
What differentiates eFax® from other similar products?
What makes eFax unique is that it is available on mobile. It therefore makes sending and receiving fax easy anytime anywhere and from any device
What is your favorite aspect of this product?
Using eFax is straightforward. Deploying eFax was easy. I like the mobile application. Sending faxes via email is easy
What do you dislike most about this product?
eFax haven't malfunctioned in any way.
What recommendations would you give to someone considering this product?
If you business needs an an e-fax software, I recommend eFax. We have used it successfully for sometime now and it has proved to be effective. Give it a shot.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing