What is eclincher?
eClincher offers complete management of social media presence including publishing, smart inbox, engagement, monitoring, suggested content and analytics across multiple channels. It is simple, effective and a massive time saver. Top ranked by users!
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
93 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love eclincher?
Pros
- Unique Features
- Respectful
- Includes Product Enhancements
- Security Protects
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Media Channel Integration Inbound
Campaign Execution
Social Media Channel Integration Outbound
Social Response Management
Social Moderation and Workflow Management
Social Post Archival
Dashboards and Visualization
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Breadth of Features
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Vendor Support
eclincher Reviews
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
Great Product!
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Saves Time
Shiko M.
- Role: Industry Specific Role
- Industry: Insurance
- Involvement: End User of Application
Submitted Nov 2022
Great product, Easy to use!
Likeliness to Recommend
What differentiates eclincher from other similar products?
Great Social Management
What is your favorite aspect of this product?
Campaign Execution and Dashboards and Visualization
What do you dislike most about this product?
Customer service
What recommendations would you give to someone considering this product?
This tool offers a platform that integrates your social media and creates analytics based on your online performance. A very important tool for marketing.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Respectful
Grant G.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Nov 2022
"Good program with many features."
Likeliness to Recommend
What differentiates eclincher from other similar products?
It is unique among other programs since it is software that has an exceptionally high degree of adaptability. That, combined with providing exceptional service to customers,
What is your favorite aspect of this product?
I have no trouble setting up new accounts or maintaining existing ones. The ability to create different user accounts with different levels of access is fantastic; this allows me to customize my workflow, which helps me to minimize the possibility of making mistakes and maintain a comprehensive view of all of the content that is scheduled to be published across all channels.
What do you dislike most about this product?
Customer support is fast and they won't stop until you're satisfied, however the UI might use some updating and streamlining to make it easier to use. As the social media landscape evolves, they take user feedback seriously and offer new features and content accordingly.
What recommendations would you give to someone considering this product?
I would recommend using this tool to others because the inbox function makes it simple for me to communicate with the people who follow my content. The user interface is uncomplicated and straightforward, which is something that appeals to me greatly about the product.
Pros
- Unique Features
- Efficient Service
- Effective Service
- Inspires Innovation