Dynatrace Customer Reviews 2024

Dynatrace

9.0 /10

82 Reviews Write a Review

Claim Software

What is Dynatrace?

The Dynatrace software intelligence platform monitors web scale application environments down to each individual transaction—with no gaps or blind spots—including front end, application performance, infrastructure, containers, and cloud.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

Filter By

2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

8 Top Rated Capabilities

11 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

6 Top Rated Capabilities

9 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

89 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

0% Negative

1% Neutral

99% Positive

Pros

Enables Productivity
Inspires Innovation
Saves Time
Includes Product Enhancements

Feature Ratings

Average 86

Application Request Tracing

Transaction Request Performance

Real User Monitoring

Cloud/On-Prem/Hybrid Deployment

Application Metric Reporting

Code Performance Monitoring

Enterprise Cloud Platform Support

Error Reporting

Dependency Tracking

Domain-Agnostic AI/ML

Synthetic Monitoring (RUM)

Vendor Capability Ratings

Average 84

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

Ease of Data Integration

Quality of Features

Vendor Support

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Also Featured in...

AIOps

Score 8.6

View Dynatrace in this category (opens in a new tab)

Website Analytics

Score 8.5

View Dynatrace in this category (opens in a new tab)

Dynatrace Reviews

Thiago L.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2021

Easy to Start but need study to use better

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

Monitoring the Experience

What is your favorite aspect of this product?

No necessary dev knowledge to start a first project.

What do you dislike most about this product?

The Trial already permit share with any client whats the advantages.

What recommendations would you give to someone considering this product?

Use the Trial to create multiples environments to understand many type of approaches and if possible use the SDK to retrieve more data from your Application.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Zach J.

Role: Consultant
Industry: Agriculture
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Nov 2021

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Dynatrace from other similar products?

But it supports so many hosts and performs well

What is your favorite aspect of this product?

The auto detection

What do you dislike most about this product?

It doesn't train employees through the vendor

What recommendations would you give to someone considering this product?

I would highly recommend this product it has many features that are extremely useful

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Efficient Service

Victoria S.

Role: Finance
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2021

Reliable technology for professionals

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

It is a good tool to safely manage the web with technology that allows to be able to visualize by means of metrics, traces or simple visualization systems for professionals, technologies present in the cloud to have a safer experience with intelligent technology adapted to these time

What is your favorite aspect of this product?

Allows collaboration with work teams in the same tool to ensure that the tool is functional for companies that work with numerous employees, since it is not required to install other systems for the tool to work well, it is also easy to adaptability and with accessible plans For businesses

What do you dislike most about this product?

It's Efficient, I do not have complaints from the tool

What recommendations would you give to someone considering this product?

It is a tool of easy adaptability as well as fast integrations

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Dynatrace

What is Dynatrace?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Dynatrace Ratings

89 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Dynatrace?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Application Request Tracing Detail key attributes of application requests and transactions.

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Code Performance Monitoring Tracking application performance at the code-base level.

Enterprise Cloud Platform Support Monitoring capabilities for cloud platforms such as Cloud Foundry, OpenShift, Kubernetes, Azure ServiceFabric.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Dependency Tracking Tracking the performance of all application dependencies.

Domain-Agnostic AI/ML Domain-agnostic AI/ML capabilities for events via third-party collectors.

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

AIOps

Website Analytics

Dynatrace Reviews

Thiago L.

Easy to Start but need study to use better

Likeliness to Recommend

Pros

Zach J.

Fantastic product

Likeliness to Recommend

Pros

Victoria S.

Reliable technology for professionals

Likeliness to Recommend

Pros

Most Popular Dynatrace Comparisons

Microsoft Azure Monitor

AppDynamics

New Relic

SolarWinds AppOptics

Stackify Retrace

Splunk APM

1
Since last award

Feature Ratings

Application Request Tracing

Transaction Request Performance

Real User Monitoring

Cloud/On-Prem/Hybrid Deployment

Application Metric Reporting

Code Performance Monitoring

Enterprise Cloud Platform Support

Error Reporting

Dependency Tracking

Domain-Agnostic AI/ML

Synthetic Monitoring (RUM)

Vendor Capability Ratings

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

Ease of Data Integration

Quality of Features

Vendor Support

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness