What is Duo Security?
Duo's trusted access solution is a user-centric zero-trust security platform to protect access to sensitive data at scale for all users, all devices and all applications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
92 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Duo Security?
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Biometrics Authentication
Role and User Management
Multi-Device Protection
Browser Push Notifications
Hard Token Authentication
Email Authentication
OTP Authentication
Dashboards, Analytics and Reporting
Role-Based Multi-Factor Authentication
Integration APIs
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Quality of Features
Vendor Support
Ease of Data Integration
Ease of Customization
Duo Security Reviews
Johanna F.
- Role: Operations
- Industry: Insurance
- Involvement: End User of Application
Submitted Aug 2023
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Duo Security from other similar products?
not much difference
What is your favorite aspect of this product?
functionality
What do you dislike most about this product?
pricing set up
What recommendations would you give to someone considering this product?
due diligence needed
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shawn I.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
User friendly, Fast Delivery of 2FA Prompts
Likeliness to Recommend
What differentiates Duo Security from other similar products?
Duo is very user friendly and has excellent documentation available online. The service is reliable and fast. Administration is very straight forward and the interface is well laid out.
What is your favorite aspect of this product?
Duo delivers all 2FA prompts/codes/calls almost instantly.
What do you dislike most about this product?
Integration with new services can be a little tricky with needed to edit config files.
What recommendations would you give to someone considering this product?
We did the initial deployment with a vendor that was very knowledgeable and I would recommend going that route. Implementation can be tricky with the different keys and modifying of config files to get it working with different applications.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Philip L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2023
MFA solution does what it needs to
Likeliness to Recommend
What differentiates Duo Security from other similar products?
This is an app based product that gives the user different options for authentication.
What is your favorite aspect of this product?
Simple and quick to use product. There is an option to authenticate yourself without having to type the code. That is pretty userfriendly
What do you dislike most about this product?
Users need to have an app installed on your phone.
What recommendations would you give to someone considering this product?
If you looking only for an MFA solution this product does that very well. There are many products are there. For such a solution not much bells and whistles are needed. Cost would then be one of the main driver.
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Unique Features