What is Duo Security?
Duo's trusted access solution is a user-centric zero-trust security platform to protect access to sensitive data at scale for all users, all devices and all applications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
92 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Duo Security?
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Biometrics Authentication
Role and User Management
Multi-Device Protection
Browser Push Notifications
Hard Token Authentication
Email Authentication
OTP Authentication
Dashboards, Analytics and Reporting
Role-Based Multi-Factor Authentication
Integration APIs
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Quality of Features
Vendor Support
Ease of Data Integration
Ease of Customization
Duo Security Reviews
Julie E.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Nov 2023
Enhanced security is accessible with Duo security.
Likeliness to Recommend
What is your favorite aspect of this product?
My online security has been greatly eased by Duo Security. Its user-friendly interface makes it simple to enable two-factor authentication (2FA). It’s adaptable to my preferences because of multiple authentication methods such as push notifications and SMS codes. Real-time alerts notify me of login attempts in real-time, providing me peace of mind and control. Even more, Duo’s dependability offers uninterrupted protection. It achieves the ideal blend of rigorous security and user convenience. Thanks to Duo, I’m certain that my accounts are safe from illegal access.
What do you dislike most about this product?
While I appreciate the positive aspects of Duo Security, the two-factor authentication process can occasionally cause a minor delay in accessing my accounts. Furthermore, some advanced functions may incur additional expenses. However, the increased security provided by Duo outweighs these slight disadvantages.
What recommendations would you give to someone considering this product?
There are other features in Duo that I appreciate, such as MFA protection and 2FA. The duo works seamlessly and will easily integrate with all of my devices. Also, customer service is the greatest in the industry, and I will receive all solutions within a reasonable timeframe. I use Duo security and strongly advise everyone to do the same.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Kedir s.
- Role: Information Technology
- Industry: Energy
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
A very good product with amazing support
Likeliness to Recommend
What differentiates Duo Security from other similar products?
Safe and secure
What is your favorite aspect of this product?
Support for all devices and effectiveness
What do you dislike most about this product?
Sometimes a little slow
What recommendations would you give to someone considering this product?
Go for it it’s a reliable product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Lauren M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
Multiple ways for people to authenticate
Likeliness to Recommend
What differentiates Duo Security from other similar products?
Push notifications
What is your favorite aspect of this product?
The variety of options to have employees authentic their logins securely
What do you dislike most about this product?
When it doesn’t work, it’s difficult.
What recommendations would you give to someone considering this product?
I would recommend the ease of use for Duo
Pros
- Continually Improving Product
- Helps Innovate
- Unique Features
- Efficient Service