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HCL Technologies Limited

DRYiCE iAutomate

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DRYiCE iAutomate

What is DRYiCE iAutomate?

The radically changing operational models & rapid technological advancements have put immense pressure on the IT teams with increasing service requests, high ticket handling time & SLA breaches. The solution lies in automating the resolution process that usually takes hours in handling repetitive tasks. Automation layered with AI capabilities that can both support IT teams with proactive knowledge assistance & remediation of tickets along with minimizing the resolution time, cost, & reduce business downtime.

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