Dropbox

Dropbox Business

9.1 /10

587 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

Latest Award, 2023

0 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

89 Likeliness to Recommend

96 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

1% Negative

4% Neutral

95% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 88

Mobility Support

Cognitive Content Services

Electronic Signatures

Team Collaboration

Access Control and Rights Management

Audit Trail

Drag and Drop User Interface

Large File Optimization

Enterprise Grade Security Controls

Real-Time Synchronization

Data Loss Prevention

Vendor Capability Ratings

Average 87

Ease of Implementation

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2020

Easy to use, cost effective

Likeliness to Recommend

5 /10

Pros

Reliable
Enables Productivity
Efficient Service
Helps Innovate

Elaine G.

Role: Public Sector
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2020

Great to view and share documents, video and audio

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Easy to use and universal

What is your favorite aspect of this product?

You can view and share documents, videos and audio.

What do you dislike most about this product?

Sometimes it is hard to get items to retrieve

What recommendations would you give to someone considering this product?

Can’t think of any

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Role: C-Level
Industry: Insurance
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Mar 2020

Great product for document storage and sharing

Likeliness to Recommend

8 /10

Pros

Enables Productivity
Unique Features
Helps Innovate
Continually Improving Product

Cons

Less Efficient Service
Less Effective Service
Less Caring

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

89 Likeliness to Recommend

96 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Mobility Support Software is optimized for mobile usage.

Cognitive Content Services Content services powered by machine learning from optical character recognition to mining user activity for behavioural analytics & automated media tagging.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Audit Trail View all previous activity including any recent edits and user access.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Large File Optimization Contains optimizations for transfers of large files.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Easy to use, cost effective

Likeliness to Recommend

Pros

Elaine G.

Great to view and share documents, video and audio

Likeliness to Recommend

Pros

Great product for document storage and sharing

Likeliness to Recommend

Pros

Cons

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MyWorkDrive

1
Since last award

Feature Ratings

Mobility Support

Cognitive Content Services

Electronic Signatures

Team Collaboration

Access Control and Rights Management

Audit Trail

Drag and Drop User Interface

Large File Optimization

Enterprise Grade Security Controls

Real-Time Synchronization

Data Loss Prevention

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support