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Dropbox

Dropbox Business

Composite Score

8.5 /10

CX Score

8.8 /10

70 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

4% Negative

3% Neutral

93% Positive

Pros

Helps Innovate
Inspires Innovation
Acts with Integrity
Friendly Negotiation

Feature Ratings

Average 78

Document Sharing

Editor Functions

Virtual Data Room

Security and Access Control

Document Hosting

Metrics and Reporting

Access Tracking

Indexing and Classification

Check Out Check in

Version Control

Searchability

Vendor Capability Ratings

Average 77

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation

Quality of Features

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Business Value Created

Breadth of Features

Also Featured in...

Content Collaboration

Score 8.9

View Dropbox Business in this category (opens in a new tab)

Dropbox Business Reviews

Hitesh Y.

Role: Information Technology
Industry: Energy
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2026

Hands on Experience on Dropbox

Likeliness to Recommend

6 /10

What differentiates Dropbox Business from other similar products?

Easy to use feature makes it usefull for beginners, its has good collaboration features, and it provide multiple integration with other applications.

What is your favorite aspect of this product?

easy to use and synchronization features are good.

What do you dislike most about this product?

pricing of this is high, its bit costly for individual or small companies.

What recommendations would you give to someone considering this product?

If your company allows use it its a good tool, but in you want cheaper option go for other options like google drive etc.

Pros

Reliable
Saves Time
Fair
Helps Innovate

Cons

Vendor's Interest First
Less Generous

Narina D.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2026

Better search and AI file organization.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business stands out for its easy file syncing, secure sharing, strong admin controls, and smooth team collaboration.

What is your favorite aspect of this product?

My favorite aspect is how easy it is to store, organize, and share files. It also makes teamwork simple by allowing everyone to access files from anywhere.

What do you dislike most about this product?

The pricing can be a little high for small teams, and some advanced features could be easier to use. Overall, it’s a good product, but there’s room to make it more affordable and user-friendly.

What recommendations would you give to someone considering this product?

I’d recommend it for teams that need an easy and reliable way to store, share, and manage files. It’s simple to use and makes collaboration much easier.

Pros

Enables Productivity
Helps Innovate
Continually Improving Product
Reliable

Priti S.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2026

Cloud file management scalable and secure.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Enterprise level security combined with a simple interface sets it apart from typical cloud storage.

What is your favorite aspect of this product?

Syncing between different devices and systems is very smooth.

What do you dislike most about this product?

Storage plan upgrades may be required frequently with large data sets.

What recommendations would you give to someone considering this product?

Moved file management from local systems to a scalable and accessible cloud model.

Pros

Continually Improving Product
Inspires Innovation
Fair
Includes Product Enhancements

Cons

Less Productive
Less Caring
Wastes Time

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Dropbox Business Ratings

89 Likeliness to Recommend

1 Since last award

93 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Virtual Data Room The ability to allow administrators to communicate with their invited users regarding deals, legal cases, audits, etc. related to specific documents.

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Version Control Tracking of document versions with each iteration of document changes.

Searchability DMSes generally allow for the ability to conduct searches on document content.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Also Featured in...

Content Collaboration

Dropbox Business Reviews

Hitesh Y.

Hands on Experience on Dropbox

Likeliness to Recommend

Pros

Cons

Narina D.

Better search and AI file organization.

Likeliness to Recommend

Pros

Priti S.

Cloud file management scalable and secure.

Likeliness to Recommend

Pros

Cons

Most Popular Dropbox Business Comparisons

Microsoft SharePoint

Zoho WorkDrive

Dokmee DMS

DocuWare

Revver

Ideagen Collaboration Portal

1
Since last award

1
Since last award

Feature Ratings

Document Sharing

Editor Functions

Virtual Data Room

Security and Access Control

Document Hosting

Metrics and Reporting

Access Tracking

Indexing and Classification

Check Out Check in

Version Control

Searchability

Vendor Capability Ratings

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation

Quality of Features

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Business Value Created

Breadth of Features