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Dropbox

Dropbox Business

Composite Score

8.5 /10

CX Score

8.8 /10

70 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

4% Negative

3% Neutral

93% Positive

Pros

Helps Innovate
Inspires Innovation
Acts with Integrity
Friendly Negotiation

Feature Ratings

Average 78

Document Sharing

Editor Functions

Virtual Data Room

Security and Access Control

Document Hosting

Metrics and Reporting

Access Tracking

Indexing and Classification

Check Out Check in

Version Control

Searchability

Vendor Capability Ratings

Average 77

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation

Quality of Features

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Business Value Created

Breadth of Features

Also Featured in...

Content Collaboration

Score 8.9

View Dropbox Business in this category (opens in a new tab)

Dropbox Business Reviews

Diana F.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2026

Reliable file sharing that simplifies teamwork

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business stands out for its fast synchronization, intuitive interface, and advanced file-sharing controls. It works smoothly across devices and integrates easily with many business tools

What is your favorite aspect of this product?

My favorite aspect of Dropbox Business is how easy it makes storing, accessing, and sharing files from anywhere, with reliable sync that keeps everything updated across devices.

What do you dislike most about this product?

What I dislike most is that storage limits and pricing can feel high compared to other cloud solutions, especially for teams that need large space for daily collaboration.

What recommendations would you give to someone considering this product?

I recommend starting with a clear folder structure and permission setup from the beginning. This helps teams stay organized and fully benefit from Dropbox Business collaboration features.

Pros

Performance Enhancing
Enables Productivity
Unique Features
Efficient Service

Chandan A.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2026

Simple and Secure File Sharing Solution

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

I think Dropbox Business stands out because it makes file sharing and collaboration extremely easy across teams.

What is your favorite aspect of this product?

I found the folder synchronization feature very useful since it keeps my files updated on all devices automatically.

What do you dislike most about this product?

I noticed that storage pricing can become expensive as the team size grows.

What recommendations would you give to someone considering this product?

I recommend Dropbox Business if you need secure and reliable cloud storage for team collaboration.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Unique Features

MRINAL B.

Role: Sales Marketing
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2026

Cloud storage best friend available 24*7

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Ease of use and timely processing and also the documents attachment process is super smooth

What is your favorite aspect of this product?

Documents uploading and timely availability of the needed items.

What do you dislike most about this product?

The website icons needs to be upgraded and some icons needs to change asap.

What recommendations would you give to someone considering this product?

Must try atleast once to use the drop box service and it's good for cloud storage.

Pros

Efficient Service
Saves Time
Respectful
Transparent

Cons

Less Friendly Negotiation

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Dropbox Business Ratings

89 Likeliness to Recommend

1 Since last award

93 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Virtual Data Room The ability to allow administrators to communicate with their invited users regarding deals, legal cases, audits, etc. related to specific documents.

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Version Control Tracking of document versions with each iteration of document changes.

Searchability DMSes generally allow for the ability to conduct searches on document content.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Also Featured in...

Content Collaboration

Dropbox Business Reviews

Diana F.

Reliable file sharing that simplifies teamwork

Likeliness to Recommend

Pros

Chandan A.

Simple and Secure File Sharing Solution

Likeliness to Recommend

Pros

MRINAL B.

Cloud storage best friend available 24*7

Likeliness to Recommend

Pros

Cons

Most Popular Dropbox Business Comparisons

Microsoft SharePoint

Zoho WorkDrive

Dokmee DMS

DocuWare

Revver

Ideagen Collaboration Portal

1
Since last award

1
Since last award

Feature Ratings

Document Sharing

Editor Functions

Virtual Data Room

Security and Access Control

Document Hosting

Metrics and Reporting

Access Tracking

Indexing and Classification

Check Out Check in

Version Control

Searchability

Vendor Capability Ratings

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation

Quality of Features

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Business Value Created

Breadth of Features