Diligent Boards Logo
Diligent Boards Logo
Diligent

Diligent Boards

Composite Score
8.1 /10
CX Score
8.5 /10
Category
Diligent Boards
8.1 /10

What is Diligent Boards?

Diligent Boards, used by 50% of the Fortune 1000, provides boards and executives with modern governance tools that allows the board to expand their reach outside the boardroom as well as meeting requirements such as distribution of board meeting materials in a secure environment.

Company Details


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Awards & Recognition

Diligent Boards won the following awards in the Board Management category

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Diligent Boards Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Diligent Boards.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Diligent Boards?

0% Negative
11% Neutral
89% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Minutes Management

86

Role-Based Access

85

Collaboration

85

Document Management

84

Multi Device Capability

83

Member Database

83

Dashboard

82

Multi-Board Management

82

Notifications

81

Electronic Signatures

79

Secure Voting and Approvals

76

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Breadth of Features

83

Ease of IT Administration

82

Ease of Data Integration

82

Quality of Features

82

Ease of Implementation

82

Vendor Support

82

Business Value Created

81

Ease of Customization

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

76

Diligent Boards Reviews

Zachary Michelle M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Effective management.

Likeliness to Recommend

9 /10

What differentiates Diligent Boards from other similar products?

Constant feature update, extremely useful, fluid communication and collaboration, streamlines meetings and document storage for effective administration.

What is your favorite aspect of this product?

Updated features and connectivity with Webex

What do you dislike most about this product?

Pleasant experience....

What recommendations would you give to someone considering this product?

Diligent Boards works most effectively for our meetings via Webex.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Daryl T.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Digitize meeting procedures with Diligent Boards.

Likeliness to Recommend

9 /10

What differentiates Diligent Boards from other similar products?

Electronic signature functions and its ability to integrate with Docusign makes it even more efficient and collaborative.

What is your favorite aspect of this product?

Its easy access and compatibility with Docusign,...

What do you dislike most about this product?

No problem.

What recommendations would you give to someone considering this product?

Digitize your meeting procedures with Diligent Boards, use its approval and electronic signature functions and its integration compatibility with Docusign.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cástor V.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

It keeps marketing assets and decisions safe

Likeliness to Recommend

9 /10

What differentiates Diligent Boards from other similar products?

The cloud-based portal is relied upon to upload and index internal documentation, such as campaign post-mortems, vendor contrasts, meeting minutes tied to milestone decisions, and budget requests needing executive sign-off. Robust user permissions ensure that only approved marketing stakeholders can access sensitive materials. This allows for efficient marketing operations while safeguarding artifacts and demonstrating due diligence across all programming.

What is your favorite aspect of this product?

As a marketing leader, traceable documentation for planning decisions, performance analyses, and contract approvals is critical. Diligent Boards centralizes external-facing collateral, such as signed event photographer contracts, sponsorship agreements, contributor payment forms, and more, that require binding e-signatures. Automatic reminders notify you when document renewals are coming due based on expiration dates.

What do you dislike most about this product?

Diligent's administrative settings may seem dense initially when configuring permissions by campaign or function, but the security protections and ease of consolidating all information, especially signed materials requiring compliance, make it invaluable for any marketing team.

What recommendations would you give to someone considering this product?

When audits or inquiries arise, time-stamped decision records can be instantly retrieved for review instead of having to dig through cluttered emails and shared drives. Marketing ops leaders should explore Diligent Boards to optimize information sharing while responsibly tracking decisions. It is highly recommended.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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