Dayforce Customer Reviews 2024

Dayforce

8.3 /10

167 Reviews Write a Review

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What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Workforce Management - Enterprise category

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2023 Data Quadrant Gold Medalist

Latest Award, 2023

3 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

4 Top Rated Capabilities

5 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Conflict Resolution

2022

2021 Data Quadrant Gold Medalist

2021

Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

86 Likeliness to Recommend

98 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

2% Negative

16% Neutral

82% Positive

Pros

Continually Improving Product
Respectful
Fair
Reliable

Cons

Under Delivered

Feature Ratings

Average 81

Workforce Scheduling

Time Capture Physical

Attendance Management and Policies

Staffing

Absence Management

Time Capture Virtual

Labor Costing and Splitting

Rate Policies

Workforce Dashboards and Reporting

Workforce Planning and Forecasting

Shift Management

Vendor Capability Ratings

Average 77

Breadth of Features

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Vendor Support

Ease of Implementation

Also Featured in...

Human Capital Management - Enterprise

Score 8.4

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Payroll

Score 8.2

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Talent Management

Score 8.2

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Benefits Administration

Score 8.0

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Dayforce Reviews

Jessica H.

Role: Operations
Industry: Biotechnology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

Streamlining Operations with Swiss Precision.

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

The platform's versatility is truly impressive, covering essential functions like HR, payroll, benefits, and time management, while also offering additional features such as labor tracking, reporting, recruiting, learning, and performance management.

What is your favorite aspect of this product?

One of the standout advantages of Dayforce is its user-friendly interface and comprehensive functionality. It serves as our HR system of record, providing consistency, stability, and reliability in our day-to-day operations and workforce management. The customer service offered by Dayforce has improved significantly over the years, becoming more proactive and responsive to our needs

What do you dislike most about this product?

Navigating through certain features, like the timesheet function, can indeed be cumbersome at times.

What recommendations would you give to someone considering this product?

Dayforce remains a data-rich solution that seamlessly integrates various critical modules essential for business operations. Its comprehensive employee database stands out, providing easy access to crucial information and streamlining HR tasks such as onboarding, performance reviews, and employee development.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Role: Information Technology
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2024

Great customization available.

Likeliness to Recommend

7 /10

Pros

Acts with Integrity
Performance Enhancing
Enables Productivity
Trustworthy

Cons

Less Effective Service
Vendor Friendly Policies

Jack C.

Role: Human Resources
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Perfect for HR Management!

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

The inclusion of payroll, benefits, and talent management. The unified platform streamlines HR processes, reducing administrative burdens.

What is your favorite aspect of this product?

It has very powerful Predictive Analytics.

What do you dislike most about this product?

Delays in data synchronization between modules

What recommendations would you give to someone considering this product?

Highly recommend!

Pros

Reliable
Unique Features
Effective Service
Saves Time

Dayforce

What is Dayforce?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Dayforce Ratings

86 Likeliness to Recommend

98 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love Dayforce?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Time Capture Virtual The use of device-agnostic methods to clock-in/out of a shift or role.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Also Featured in...

Human Capital Management - Enterprise

Payroll

Talent Management

Benefits Administration

Dayforce Reviews

Jessica H.

Streamlining Operations with Swiss Precision.

Likeliness to Recommend

Pros

Great customization available.

Likeliness to Recommend

Pros

Cons

Jack C.

Perfect for HR Management!

Likeliness to Recommend

Pros

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Feature Ratings

Workforce Scheduling

Time Capture Physical

Attendance Management and Policies

Staffing

Absence Management

Time Capture Virtual

Labor Costing and Splitting

Rate Policies

Workforce Dashboards and Reporting

Workforce Planning and Forecasting

Shift Management

Vendor Capability Ratings

Breadth of Features

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Vendor Support

Ease of Implementation