Datto SIRIS Customer Reviews 2023

What is Datto SIRIS?

A fully featured platform for backup, recovery, and business continuity for local, virtual, and Cloud environments.

Company Details

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Awards & Recognition

Datto SIRIS won the following awards in the Backup and Availability category

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6 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

11 Top Rated Capabilities

8 Top Rated Features

2022

Datto SIRIS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datto SIRIS.

93 Likeliness to Recommend

Down 1
Since last award

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

Down 2
Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datto SIRIS?

3% Negative

0% Neutral

97% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 86

Physical Backup for Multiple Platforms

88

Deduplication Implementation

88

Virtual Machine Backup

87

Backup of Cloud Based Data

87

Automated Backup Testing and Verification

86

Backup Monitoring and Reporting

86

File Explorer Granular Restore

86

Analytics

86

Integration With Storage Arrays

86

Backup Automation

86

Application Awareness

84

Vendor Capability Ratings

Average 84

Ease of Customization

100

Ease of IT Administration

100

Product Strategy and Rate of Improvement

97

Availability and Quality of Training

96

Ease of Implementation

96

Ease of Data Integration

95

Quality of Features

95

Breadth of Features

94

Usability and Intuitiveness

93

Vendor Support

91

Business Value Created

90

Datto SIRIS Reviews

Joe Z.

Role: Information Technology
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Datto for the Enterprise

Likeliness to Recommend

8 / 10

What differentiates Datto SIRIS from other similar products?

The way we have our setup, client on server - back up goes to vault - vault then uploads to cloud. This has helped us tremendously, when it comes to time, bandwidth. Our previous vendor (at the time) couldn't accommodate us with this type of process.

What is your favorite aspect of this product?

Client integration is quick and easy. Install, reboot, set schedule. Done.

What do you dislike most about this product?

The interface on the web needs to be streamlined and have a better layout. Some things aren't as easy to find as others.

What recommendations would you give to someone considering this product?

Do your homework. Maybe see if you can test the product before hand. Like I stated previously, we went from a vendor who basically had no features to Datto. Which had all the bells and whistles we need(ed). Also make sure Datto fits your budget.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Parmjit S.

Role: Information Technology
Industry: Transportation
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Very good product for backup ; gives you peace of

Likeliness to Recommend

9 / 10

What differentiates Datto SIRIS from other similar products?

its disaster recovery locally and in cloud

What is your favorite aspect of this product?

instant recovery in cloud

What do you dislike most about this product?

less specs for vm when in recovery

What recommendations would you give to someone considering this product?

it is good for all your backup needs

Pros

Efficient Service
Effective Service
Caring
Saves Time

William P.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Datto Backup is still a top tier name

Likeliness to Recommend

10 / 10

What differentiates Datto SIRIS from other similar products?

Datto has the tech and reliable backend services to insure your backups are current, accessible and monitored.

What is your favorite aspect of this product?

The quick setup, it really is very easy

What do you dislike most about this product?

The support has taken a hit since the Kaseya acquisition

What recommendations would you give to someone considering this product?

Perform a demo, ask them to send you a unit to test with

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

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Datto SIRIS

Datto SIRIS

What is Datto SIRIS?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Datto SIRIS Ratings

93 Likeliness to Recommend

Down 1Since last award

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

Down 2Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Datto SIRIS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Physical Backup for Multiple Platforms Backs up data and system info for non-virtualized systems. Primarily Windows and Linux servers but also, potentially, AIX, Unix and others.

Deduplication Implementation Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Virtual Machine Backup Automatically discovers and protects VMs as they come online, move, and change. Production VMs are replicated to a secondary data store.

Backup of Cloud Based Data In addition to targeting backups to the cloud, the solution also has the capability to back up primary data and services already in the cloud.

Automated Backup Testing and Verification Goes beyond monitoring whether backup jobs completed by verifying the integrity of data restoration.

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

File Explorer Granular Restore Individual files can be located and restored from backup media without the need for full system mounting and restore.

Analytics Built-in real-time and historical reporting and analytics on SLAs, performance, and resource consumption, as well as predictive capabilities to plan & optimize.

Integration With Storage Arrays Integrates with APIs from major storage vendors (NetApp, HP, Dell EMC) to leverage capabilities in these arrays such as data snapshots and replication.

Backup Automation Solution automates backup, recovery and remediation tasks using RestAPI and CLI to integrate with 3rd party solutions, reduce cost and enforce standards.

Application Awareness Application consistent backup and granular restore for application data from core applications such as MS SQL, Oracle, MS Exchange, MS SharePoint.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Datto SIRIS Reviews

Joe Z.

Datto for the Enterprise

Likeliness to Recommend

Pros

Parmjit S.

Very good product for backup ; gives you peace of

Likeliness to Recommend

Pros

William P.

Datto Backup is still a top tier name

Likeliness to Recommend

Pros

Most Popular Datto SIRIS Comparisons

Microsoft Azure Backup

Acronis Cyber Protect

Arcserve Backup

Veeam Availability Suite

Backup Exec

Zerto Platform

Down 1
Since last award

Down 2
Since last award

Feature Ratings

Physical Backup for Multiple Platforms

Deduplication Implementation

Virtual Machine Backup

Backup of Cloud Based Data

Automated Backup Testing and Verification

Backup Monitoring and Reporting

File Explorer Granular Restore

Analytics

Integration With Storage Arrays

Backup Automation

Application Awareness

Vendor Capability Ratings

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

Ease of Data Integration

Quality of Features

Breadth of Features

Usability and Intuitiveness

Vendor Support

Business Value Created