What is Datto SIRIS?
A fully featured platform for backup, recovery, and business continuity for local, virtual, and Cloud environments.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceDatto SIRIS Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Datto SIRIS.
93 Likeliness to Recommend
1
Since last award
100 Plan to Renew
81 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Datto SIRIS?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Physical Backup for Multiple Platforms
Deduplication Implementation
Virtual Machine Backup
Backup of Cloud Based Data
Automated Backup Testing and Verification
File Explorer Granular Restore
Backup Automation
Backup Monitoring and Reporting
Integration With Storage Arrays
Analytics
Application Awareness
Vendor Capability Ratings
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Breadth of Features
Ease of Implementation
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Business Value Created
Vendor Support
Datto SIRIS Reviews
Jesse V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Quality of technical support is almost unmatched.
Likeliness to Recommend
What differentiates Datto SIRIS from other similar products?
Most other backup solutions I've used in the past do not have the ease of use that Datto does on the web. Anything that wasn't easy to use or fix, Datto's Support has proven time and time again to be able to get their product working.
What is your favorite aspect of this product?
Being able to check on multiple backups for numerous clients on a single page to quickly be able to audit and repair as needed.
What do you dislike most about this product?
The cost. It is a bit more of an expensive product when compared to similar solutions but at the end of the day is worth it.
What recommendations would you give to someone considering this product?
Shop around, but keep Datto within the main considerations. The ease of access to support is worth spending a little extra on.
Pros
- Efficient Service
- Fair
- Acts with Integrity
- Client's Interest First
Ian B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2023
A Great Backup Solution
Likeliness to Recommend
What differentiates Datto SIRIS from other similar products?
Datto has been a very reliable source for backups for us over the years. They are able to perform and meet all the criteria we are looking for when providing a backup solution. They have a great support team and are backed by one of the largest leaders in the industry in Kaseya. There are a lot of different providers for backup solutions and Datto has been the leader for some time in most categories. We like how they are setup with their interfaces much better than other providers. They are a great company to work with and we have had a great relationship with them.
What is your favorite aspect of this product?
Our favorite aspect of this product is the way it can virtualize the machines we are backing up physically on the local Datto server or virtually in the Datto cloud. The web interface is setup very user friendly and we are able to train new techs on how to use very fast. The way we are able to quickly make changes to backup schedules and other options in the administrative console has had great feedback from our staff and clients. The disaster recovery features have saved us on several occasions.
What do you dislike most about this product?
There isn't much to dislike about Datto Siris. It has been our disaster recovery solution and been very reliable. The support staff could be a little more knowledgeable as the Kaseya staff gets up to speed on the Datto features and options. There has been some time to get licenses renewed and the process is not as straight forward as would like it be.
What recommendations would you give to someone considering this product?
Have your engineering team that is responsible for maintaining the backups, learn the Datto product very well. If you are able to quickly find and restore backups than you can work more efficiently. Look into and test out the other providers to confirm the backup solution provided by Datto is the best fit. Build a good relationship with the sales and support staff so they can easily assist if needed.
Pros
- Reliable
- Trustworthy
- Caring
- Friendly Negotiation
Matthew H.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Feb 2023
Superb backup solution!
Likeliness to Recommend
What differentiates Datto SIRIS from other similar products?
Functionality
What is your favorite aspect of this product?
Ability to bridge VMs to LAN
What do you dislike most about this product?
Cost would be a determining factor based on the client
What recommendations would you give to someone considering this product?
Take a demo to see how this best suits your client.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing