Datadog Customer Reviews 2024

Datadog

8.3 /10

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

93 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

4% Negative

8% Neutral

88% Positive

Pros

Performance Enhancing
Fair
Efficient Service
Caring

Feature Ratings

Average 83

Cloud Monitoring

Multi-Site Functionality

Capacity Management

Patching Automation

Storage Monitoring

Centralized Dashboard

Network Mapping

Server Performance Monitoring

Event Correlation & Management

Network Performance Management

Access Rights Management

Vendor Capability Ratings

Average 86

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Implementation

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Vendor Support

Also Featured in...

Network Monitoring - Enterprise

Score 8.6

View Datadog in this category (opens in a new tab)

Application Performance Management - Enterprise

Score 8.1

View Datadog in this category (opens in a new tab)

AIOps

Score 7.4

View Datadog in this category (opens in a new tab)

Datadog Reviews

Pablo Andres S.

Role: Operations
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2021

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

has additional features

What is your favorite aspect of this product?

easy integration

What do you dislike most about this product?

little expensive

What recommendations would you give to someone considering this product?

offer a better price

Pros

Trustworthy
Efficient Service
Respectful
Fair

juan p.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2021

Its a fantastic product, easy to use.

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

I've been using Datadog for the last 2 years, I dont want to try other tools, so I cant differenciate

What is your favorite aspect of this product?

easy to use and insights

What do you dislike most about this product?

Pricing is a bit high

What recommendations would you give to someone considering this product?

to give it a try

Pros

Continually Improving Product
Helps Innovate
Reliable
Performance Enhancing

allan t.

Role: Consultant
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

efficient and innovative product, a game changer

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Datadog include both monitoring and security inside the same application. Most of the time you will get two separate console but not with datadog. You also get a lot of integration with AWS, google and Azure cloud. Microsoft 365 is also covered (teams included) so you will get a full view of your datacenter to resolve all perf/ security problem in a SaaS mode.

What is your favorite aspect of this product?

No server to manage, just install some agent when needed. easy to configure.

What do you dislike most about this product?

if you are using the last version of vsan (7.0U2) some metrics are not included yet. But i think we will get it soon.

What recommendations would you give to someone considering this product?

Datadog is a very powerfull tool and you can try it for free before buying it. So start with the trial install your agent, build your dashboard, and test it. you may love it.

Pros

Helps Innovate
Continually Improving Product
Effective Service
Caring

Datadog

What is Datadog?

Company Details

Need Assistance?

Datadog Ratings

93 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Datadog?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Monitoring Monitor SaaS, IaaS, and PaaS deployments (e.g., metrics such as throughput, latency, and failed requests).

Multi-Site Functionality Centralized management of resources across multiple remote locations.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Patching Automation The automated deployment and installation of server patches

Storage Monitoring Monitor storage performance and capacity.

Centralized Dashboard Summarize the overall status of your data center, including alerts, performance, and capacity.

Network Mapping Visually map your network (e.g. devices and node relationships) to assist with monitoring and managing your network.

Server Performance Monitoring Monitor and report server performance (e.g., memory, CPU, and disk utilization).

Event Correlation & Management Correlate and filter events (e.g., setting thresholds) to identify and report only meaningful alerts.

Network Performance Management Includes network performance analysis, bandwidth monitoring, and capacity planning.

Access Rights Management Ability to track and manage user access of sensitive data and systems

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Network Monitoring - Enterprise

Application Performance Management - Enterprise

AIOps

Datadog Reviews

Pablo Andres S.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

juan p.

Its a fantastic product, easy to use.

Likeliness to Recommend

Pros

allan t.

efficient and innovative product, a game changer

Likeliness to Recommend

Pros

Most Popular Datadog Comparisons

Oracle Enterprise Manager

AWS Systems Manager

Microsoft System Center R2

Kaseya VSA

IBM Power Systems

ServiceNow IT Operations Management

Feature Ratings

Cloud Monitoring

Multi-Site Functionality

Capacity Management

Patching Automation

Storage Monitoring

Centralized Dashboard

Network Mapping

Server Performance Monitoring

Event Correlation & Management

Network Performance Management

Access Rights Management

Vendor Capability Ratings

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Implementation

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Vendor Support