What is Crownpeak Digital Experience Platform?
Our software-as-a-service Digital Experience Management platform, enables non-technical marketers to rapidly publish content across any digital channel, while maintaining centralized control.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
2
Since last award
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Crownpeak Digital Experience Platform?
Pros
- Helps Innovate
- Respectful
- Fair
- Friendly Negotiation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Content Security
Analytics and Reporting
Content Repository
Web Publishing Capabilities
Management Interface
Standard Templates
Digital Asset Management
Translation Facilitation
E-Commerce Integration
Social Media Integration
Multi Channel Support
Vendor Capability Ratings
Ease of IT Administration
Ease of Data Integration
Vendor Support
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Business Value Created
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
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Crownpeak Digital Experience Platform Reviews
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Easy to manage, if budget permits simply go for it
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Easy to implement and use. Very intuitive workflow
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Somnath C.
- Role: Operations
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Mar 2022
Fantastic product that is much easier to maintain
Likeliness to Recommend
What differentiates Crownpeak Digital Experience Platform from other similar products?
CrownPeak is a great CMS that is easy to set up and the best part about is its Decoupled architecture where you separate content management from content delivery leading to easily publishing content in any language. Other functions like the integration of the Search G2 platform make the product highly scalable and truely high-performing.
What is your favorite aspect of this product?
DXM is my favorite aspect of CrownPeak. I would also like to highlight an attribute of CrownPeak - They Really Care about their Customer's customers. I have experienced it, been there done that. Trust me they really spend time with us training our developers, they help us in resolving complex things. This kind of support and care is highly appreciable!!
What do you dislike most about this product?
Honestly - None!
What recommendations would you give to someone considering this product?
I would highly recommend CrownPeak to anyone who is looking for an easy to incorporate CMS for their websites that comes with BEST-IN-CLASS post-sale Customer Support (also includes world-class Training for developers from Top-Class Engineers at CrownPeak).
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing