Crownpeak Digital Experience Platform Logo Award Winner Product Badge
Crownpeak Digital Experience Platform Logo Award Winner Product Badge
Crownpeak Technology, Inc

Crownpeak Digital Experience Platform

7.8 /10
Category
Crownpeak Digital Experience Platform
7.8 /10

What is Crownpeak Digital Experience Platform?

Our software-as-a-service Digital Experience Management platform, enables non-technical marketers to rapidly publish content across any digital channel, while maintaining centralized control.

Company Details


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Awards & Recognition

Crownpeak Digital Experience Platform won the following awards in the Digital Experience - Enterprise category

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Crownpeak Digital Experience Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Crownpeak Digital Experience Platform.

81 Likeliness to Recommend

2
Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Crownpeak Digital Experience Platform?

0% Negative
10% Neutral
90% Positive

Pros

  • Helps Innovate
  • Respectful
  • Fair
  • Friendly Negotiation

Feature Ratings

Average 86

Content Security

92

Analytics and Reporting

88

Content Repository

87

Web Publishing Capabilities

87

Management Interface

86

Standard Templates

84

Digital Asset Management

84

Translation Facilitation

83

E-Commerce Integration

80

Social Media Integration

80

Multi Channel Support

80

Vendor Capability Ratings

Average 83

Ease of IT Administration

87

Ease of Data Integration

86

Vendor Support

86

Ease of Customization

85

Ease of Implementation

85

Usability and Intuitiveness

85

Quality of Features

83

Business Value Created

82

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

77

Crownpeak Digital Experience Platform Reviews

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2022

Easy to manage, if budget permits simply go for it

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2022

Easy to implement and use. Very intuitive workflow

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Somnath C.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Fantastic product that is much easier to maintain

Likeliness to Recommend

1 /10

What differentiates Crownpeak Digital Experience Platform from other similar products?

CrownPeak is a great CMS that is easy to set up and the best part about is its Decoupled architecture where you separate content management from content delivery leading to easily publishing content in any language. Other functions like the integration of the Search G2 platform make the product highly scalable and truely high-performing.

What is your favorite aspect of this product?

DXM is my favorite aspect of CrownPeak. I would also like to highlight an attribute of CrownPeak - They Really Care about their Customer's customers. I have experienced it, been there done that. Trust me they really spend time with us training our developers, they help us in resolving complex things. This kind of support and care is highly appreciable!!

What do you dislike most about this product?

Honestly - None!

What recommendations would you give to someone considering this product?

I would highly recommend CrownPeak to anyone who is looking for an easy to incorporate CMS for their websites that comes with BEST-IN-CLASS post-sale Customer Support (also includes world-class Training for developers from Top-Class Engineers at CrownPeak).

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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