What is Contentful?
The content platform for the digital-first era. It’s the modern way to manage content: Control all content from a single hub. Publish to any channel. Integrate hundreds of tools with our industry-leading app framework.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceContentful Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Contentful.
87 Likeliness to Recommend
1
Since last award
95 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Contentful?
Pros
- Efficient Service
- Helps Innovate
- Effective Service
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Content Storage
Content Analytics
Content Creation
Content Curation / Library Controls
Content Optimization
Editorial Calendar
DAM (Digital asset management) Integration
Multi-Channel Distribution
Personalization/Audience Targeting
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Contentful Reviews
Angela R.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Jan 2023
A good tool for marketing professionals
Likeliness to Recommend
What differentiates Contentful from other similar products?
This is a tool oriented or designed for marketing professionals, since basically its functions are more related to managing content for websites on different platforms, something that greatly reduces their daily tasks, I could say that it is a multichannel tool capable of quickly synchronizing and having a unique advanced and professional record
What is your favorite aspect of this product?
What I like the most is its programming system, I would not consider it a difficult tool to use because it has many functions, including activity monitoring and the distribution of business content to different sites, it also has increasing file sharing business capacities
What do you dislike most about this product?
The cost could be considered to be the most remarkable thing about this tool if we talk about aspects to take into account when acquiring its services, but its capabilities could compensate it
What recommendations would you give to someone considering this product?
A tool that can be used by both developers and marketing professionals who are very quick to adapt
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Natalia S.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Jan 2023
Reliable content management systems
Likeliness to Recommend
What differentiates Contentful from other similar products?
The capabilities of this tool represent advances in terms of the daily management of companies since many of its functions generally allow business information and content materials made by professionals to be distributed without major complications and even stored in a secure manner safe
What is your favorite aspect of this product?
Contenful has been for years a leading system for managing content and information on different platforms, allowing them to be edited and managed much faster, allowing content to be managed even on mobile devices, something that generally increases business development in areas of marketing
What do you dislike most about this product?
There are no complicated operations in this tool that you consider are not efficient or that require accessories. It is important to know the capabilities of this type of system to make the best use of it
What recommendations would you give to someone considering this product?
I recommend it because in terms of business development the tool is quite good, especially when working digitally on different websites
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Art B.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Wow!!!!!!!
Likeliness to Recommend
What differentiates Contentful from other similar products?
Fast of use
What is your favorite aspect of this product?
Scalabilitt
What do you dislike most about this product?
No in-build preview
What recommendations would you give to someone considering this product?
Take it! Nothing
Pros
- Efficient Service
- Effective Service
- Caring
- Respectful