What is Contentful?
The content platform for the digital-first era. It’s the modern way to manage content: Control all content from a single hub. Publish to any channel. Integrate hundreds of tools with our industry-leading app framework.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
95 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Contentful?
Pros
- Efficient Service
- Helps Innovate
- Effective Service
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Content Storage
Content Analytics
Content Creation
Content Curation / Library Controls
Content Optimization
Editorial Calendar
DAM (Digital asset management) Integration
Multi-Channel Distribution
Personalization/Audience Targeting
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Contentful Reviews
Alyson B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Exploring the Power and Versatility of Contentful.
Likeliness to Recommend
What differentiates Contentful from other similar products?
.Contentful's headless architecture sets it apart from traditional CMS platforms. The decoupling of content management and presentation provides unparalleled flexibility and adaptability for diverse digital experiences.
What is your favorite aspect of this product?
Contentful's headless architecture empowers users with unparalleled flexibility to deliver content across a multitude of channels. Whether it's a website, mobile app, or IoT device, Contentful adapts seamlessly that is making it highly scalable for diverse digital experiences
What do you dislike most about this product?
Contentful's robust feature set may pose a learning curve for users new to the platform. While it empowers experienced developers, beginners may require some time to familiarize themselves with the platform's capabilities.
What recommendations would you give to someone considering this product?
Contentful emerges as a powerful solution for organizations seeking a versatile and developer-friendly content management system.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Alessia A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2023
Love the content management feature
Likeliness to Recommend
What differentiates Contentful from other similar products?
breadth of features for plan and create content
What is your favorite aspect of this product?
the scheduling features that coordinates my content
What do you dislike most about this product?
lomg approval process
What recommendations would you give to someone considering this product?
good if you work with different content creators and department
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Commodity Features
- Less Inspiring
Justin B.
- Role: Finance
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2023
A modern CMS, full of potential.
Likeliness to Recommend
What differentiates Contentful from other similar products?
Contentful is one of the top Headless CMS in the marketplace. It has a very intuitive user interface, is very versatile, and is highly scalable. If I want to decouple content development and delivery, Contentful is a wonderful technology to use. The most notable advantage of Contentful is that it offers a robust API, SDK, and extensive ecosystem interaction. The platform’s extensive documentation and developer resources make it simple to incorporate Contentful into existing workflows or create new solutions.
What is your favorite aspect of this product?
Since I cannot program, I like being able to use Contentful’s pre-built templates to generate material quickly and effectively. I frequently use Contentful to post blogs, product updates, webinar registration sites, documents, and other things without needing additional assistance from the already quite busy web team that serves the marketing org. Since the Contently platform is so simple to use, anyone can quickly learn how to utilize the CMS.
What do you dislike most about this product?
Because it is such a different approach for many employees who are used to traditional CMS systems, there should be more templates accessible for teams to use.
What recommendations would you give to someone considering this product?
Modeling of completely open content. Contentful allows us to construct our content models and gives a user interface for our non-technical colleagues to build complete pages on our website without requiring any engineering engagement. The extremely flexible validation options assist us in ensuring that Contentful’s data is constantly up to date. Contentful’s APIs are fantastic; they are fast and allow me to do anything that I can do in the UI, from fetching data to modifying content models and even changing the UI’s visual settings.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Leverages Incumbent Status