Conga CLM Logo
Conga CLM Logo
Conga

Conga CLM

7.5 /10
Category
Conga CLM
7.5 /10

What is Conga CLM?

Conga CLM offers innovative ways for Chief Legal Officers to reinvent their contract processes. Capitalizing on the power of AI, these legal leaders are delivering consistent execution of best practices across the contract lifecycle.

Company Details


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Awards & Recognition

Conga CLM won the following awards in the Contract Lifecycle Management category

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Conga CLM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Conga CLM.

81 Likeliness to Recommend

1
Since last award

100 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Conga CLM?

13% Negative
5% Neutral
82% Positive

Pros

  • Caring
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 79

OCR Support

82

Integration

80

Searchable Repository

80

E-Signature

80

Workflow

79

Reporting Analytics

79

Contract Approval

79

Redlining

78

Obligation Management

78

Clause Management

78

Contract Authoring

77

Vendor Capability Ratings

Average 75

Business Value Created

80

Vendor Support

80

Breadth of Features

79

Ease of IT Administration

78

Product Strategy and Rate of Improvement

77

Ease of Implementation

76

Availability and Quality of Training

75

Quality of Features

74

Ease of Data Integration

74

Ease of Customization

72

Usability and Intuitiveness

68

Conga CLM Reviews

Dwayne S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2023

Great product on the Salesforce Platform

Likeliness to Recommend

8 /10

What differentiates Conga CLM from other similar products?

All built on the Salesforce Platform

What is your favorite aspect of this product?

We don't need to leave Salesforce to use it.

What do you dislike most about this product?

Can be slow

What recommendations would you give to someone considering this product?

Be clear on your requirements and try and simplify the process as much as you can

Pros

  • Reliable
  • Fair
  • Includes Product Enhancements
  • Enables Productivity

Josh G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy enough to use, but can run slow and glitchy

Likeliness to Recommend

5 /10

What differentiates Conga CLM from other similar products?

I am unsure how it compares to others

What is your favorite aspect of this product?

Fairly easy to send agreements.

What do you dislike most about this product?

Despite ease of use, it can run slow or require two attempts to populate needed info.

What recommendations would you give to someone considering this product?

Give page time to load before moving to next step.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Respectful

Cons

  • Less Reliable
  • Less Effective Service

Kyle B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Not a great product for SMB businesses

Likeliness to Recommend

6 /10

What differentiates Conga CLM from other similar products?

Conga can do a ton. Lots of features, but it's not a fast product for high volume businesses like ours. It's very complex and requires too much training and too many clicks to do one thing.

What is your favorite aspect of this product?

I like the automated reminders for agreements to be signed.

What do you dislike most about this product?

I don't like how slow it can be and how many clicks it takes to build a simple quote.

What recommendations would you give to someone considering this product?

It's a strong product, but not for high volume SMB businesses that transact many sales per day. Slows down our team.

Pros

  • Caring
  • Respectful
  • Fair
  • Acts with Integrity

Cons

  • Less Performance Enhancing
  • Less Productive
  • Slower Product Innovation

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