What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
99 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Helps Innovate
- Reliable
- Effective Service
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Document Management
Resource Management
Workflow Management
Planning and Scheduling
Time & Expense Tracking
Reporting
Hierarchical Task Management
Dependency and Milestone Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Also Featured in...
Confluence Reviews
Miguel V.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted May 2021
Collaboration software for Web 3.0
Likeliness to Recommend
What differentiates Confluence from other similar products?
Ease of use in addition to more robust features in the document space
What is your favorite aspect of this product?
Searchability across various spaces and fields
What do you dislike most about this product?
Sometimes feels like "too many" features. Perhaps a spotlight is needed?
What recommendations would you give to someone considering this product?
Don't be overwhelmed! Everything you need is here!
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Efficient Service
Cons
- Commodity Features
- Less Effective Service
Aathithya .
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2021
One stop to Track and Plan Milestones!
Likeliness to Recommend
What differentiates Confluence from other similar products?
Straightforward display of page trees and click paths. Fairly freeform content development that can be used for a variety of use cases.
What is your favorite aspect of this product?
Solid template support to help minimize overhead on repetitive or frequently used actions. Good permission control with self-service capabilities. Excellent plugin marketplace with a near-infinite set of solutions for any scenario.
What do you dislike most about this product?
Data Center is taking a back seat to Cloud. This leaves companies with internal policies against the usage of cloud apps for storing highly confidential data in a tough place. Search in Data Center is wildly inaccurate. Some "basic" functionality such as page views and document workflows only come with expensive add-ons.
What recommendations would you give to someone considering this product?
The process to create pages and upload content is not that intuitive. It takes some time for a user to get used to it.
Pros
- Helps Innovate
- Reliable
- Inspires Innovation
- Client Friendly Policies
Gina C.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2021
Confluence promotes workplace autonomy
Likeliness to Recommend
What differentiates Confluence from other similar products?
The template feature for creation of a "page" is really good. Default templates are excellent.
What is your favorite aspect of this product?
The ability to share and for our remote team to collaborate on it is easy to learn and use.
What do you dislike most about this product?
It can be very easy to end up with a disorganized mess if you're not careful with how you structure your setup and how many people you have creating pages in the shared team spaces.
What recommendations would you give to someone considering this product?
Documenting meeting notes and action items to take away from the meeting. Assigning who is accountable to each action item and sharing those meeting notes with the team is very easy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
