What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
99 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Task Reporting
List Tasks
Dependencies
Add Attachments
Task Assignment
Task Prioritization
Add Notes
Task Status
Notifications
Task Categorization
Shared Task List
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Vendor Support
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Confluence Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2023
Ease to maintain all documents in Hierarchy Form
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Isla I.
- Role: Public Sector
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Apr 2023
Confluence is amazing!
Likeliness to Recommend
What differentiates Confluence from other similar products?
Given the various means of collaboration it offers both within and between teams, there is a lot to like about Confluence. I feel that it is the best-recognised wiki to use for companies developing out of the little and small stage, who demand more shared documentation and functionality beyond what google drive can offer (which isn’t much).
What is your favorite aspect of this product?
Confluence has been a handy application for collaborating and organizing team projects within my company. One of the features we enjoyed the most was its user interface, which is simple and easy to use; even if we don’t have much programming or web design experience, we can quickly and easily create and edit pages. One of the most useful aspects of Confluence is the ability to work together in real time with other team members. We can share documents, ideas, notes, and comments on a single platform, which keeps us on the same page and organised.
What do you dislike most about this product?
Not good with visuals or imagery in general. Can become very cluttered, giving the impression that you are entering a door that leads to another door.
What recommendations would you give to someone considering this product?
The ability of the many teams working on our projects to construct runbooks and keep project-specific documentation is confluence’s best feature. This is ideal because it allows us to easily access the confluence page for our project if we run into a problem and obtain the necessary information.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Cons
- Vendor Friendly Policies
- Charges for Enhancements
- Security Frustrates
Ken J.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Jan 2023
Confluence: For collaboration and documentation
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence supports collaboration and information sharing among team members. It also integrates with a wide range of tools and services that helps teams streamline their workflows and also improve productivity,
What is your favorite aspect of this product?
Confluence has an intuitive user interface that makes it easy for users to navigate.
What do you dislike most about this product?
Confluence does not offer advanced customization options such as custom fields.
What recommendations would you give to someone considering this product?
One needs to consider the costs and make sure they understand the pricing model before they start using the software.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
