What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Continually Improving Product
- Effective Service
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
Due Dates
Task Status
List Tasks
Add Notes
Task Categorization
Calendar View
Notifications
Task Prioritization
Shared Task List
Task Reporting
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
Confluence Reviews
Carine O.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Feb 2024
Creating shared editorial calendars efficiently
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence is unique among similar programs because of its intuitive and customizable editorial calendar feature. This feature allows for collaborative creation, sharing, and updating of editorial calendars, ensuring seamless planning and organization of marketing activities. Furthermore, Confluence seamlessly integrates with other Atlassian products, such as Jira and Trello, providing unparalleled flexibility and project management capabilities. The platform has robust permission settings and version control. This allows for secure and efficient content collaboration and management.
What is your favorite aspect of this product?
Collaboration is seamless, and updates are in real-time. This not only improves efficiency but also fosters a more cohesive and synchronized marketing team. The platform integrates with popular marketing tools and centralizes communication and documentation, streamlining workflows. This ultimately saves time and reduces errors.
What do you dislike most about this product?
Although Confluence is excellent in many areas, it could benefit from improvements in advanced reporting and analytics features. Enhancing these capabilities would provide deeper insights into content performance and audience engagement, further empowering data-driven decision-making.
What recommendations would you give to someone considering this product?
I highly recommend Confluence for teams looking to streamline their marketing activities. Confluence offers immense value with its seamless collaboration platform, customizable editorial calendar, and integration with other Atlassian products. It improves team coordination, centralizes marketing efforts, and provides a user-friendly interface.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Thabo R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Task planning made easy.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Integration with Atlassian Ecosystem.
What is your favorite aspect of this product?
Knowledge Management.
What do you dislike most about this product?
Can be expensive when used with other Atlassian products.
What recommendations would you give to someone considering this product?
Confluence is designed to scale with the growth of teams and organizations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Anamika M.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2026
A Project Manager’s Perspective on Confluence
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence stands out because it seamlessly combines documentation with real-time collaboration and tight Jira integration. It feels purpose-built for project teams who need structure, traceability, and teamwork in one place.
What is your favorite aspect of this product?
My favorite aspect is having all project knowledge in one centralized, searchable space. It makes collaboration smoother and prevents information from getting lost.
What do you dislike most about this product?
What I dislike most is that advanced task management and reporting require integrations with other tools
What recommendations would you give to someone considering this product?
I recommend it to teams that prioritize documentation and collaboration, especially if they already use Jira.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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