What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
1
Since last award
99 Plan to Renew
1
Since last award
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Task Reporting
List Tasks
Add Attachments
Task Assignment
Dependencies
Task Prioritization
Due Dates
Add Notes
Task Status
Shared Task List
Notifications
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Data Integration
Vendor Support
Availability and Quality of Training
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Confluence Reviews
Chelsea E.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2023
Easy to use, lots of options.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Can be customized depending on the organization.
What is your favorite aspect of this product?
It is the perfect product to add resources for employees.
What do you dislike most about this product?
Editing pages can be difficult.
What recommendations would you give to someone considering this product?
Recommended for storing company resources.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Reliable
Omer N.
- Role: Consultant
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
a must-have product
Likeliness to Recommend
What differentiates Confluence from other similar products?
Rich content management system makes it unique in the market
What is your favorite aspect of this product?
sharing knowledge, sharing documents, contributing
What do you dislike most about this product?
There is nothing about Confluence that I deslike
What recommendations would you give to someone considering this product?
I would definitely recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kirolus G.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2023
Great product
Likeliness to Recommend
What differentiates Confluence from other similar products?
the unlimited spaces Confluence offers us and the ability to create and organize as much content as our teams need to provide a flexible and scalable solution for knowledge management with a powerful search and the hierarchical system making it easy to navigate and locate relevant information. The integration with other Atlassian suite of products, Confluence seamlessly integrates with other tools like Jira, providing a comprehensive solution for project management and collaboration.
What is your favorite aspect of this product?
The comprehensive suite of services that are linked to confluence like Jira and the integrations available to allow for seamless workflows and collaboration.
What do you dislike most about this product?
Sometimes some functions aren't as intuitive as we would like, and creates the need for workarounds. Although this is generally a minor and minimal occurrence.
What recommendations would you give to someone considering this product?
Atlassian in general is excellent if you are using the full product suite, which I would highly recommend using confluence with other products in the suite like Jira for maximum output and efficiency in your organisation!
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
