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Confluence Logo Award Winner Product Badge
Atlassian

Confluence

Composite Score
9.2 /10
CX Score
9.5 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


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Awards & Recognition

Confluence won the following awards in the Task Management category

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Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

0% Negative
2% Neutral
98% Positive

Pros

  • Reliable
  • Continually Improving Product
  • Effective Service
  • Fair

Feature Ratings

Average 88

Task Assignment

90

Add Notes

89

List Tasks

88

Task Status

88

Due Dates

88

Task Categorization

87

Calendar View

87

Notifications

87

Task Prioritization

87

Shared Task List

86

Add Attachments

86

Vendor Capability Ratings

Average 87

Business Value Created

89

Quality of Features

89

Ease of Implementation

89

Product Strategy and Rate of Improvement

89

Ease of IT Administration

88

Usability and Intuitiveness

87

Breadth of Features

87

Ease of Data Integration

86

Ease of Customization

85

Availability and Quality of Training

85

Vendor Support

84

Confluence Reviews

Iana K.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Nice product

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Confluence is great tool to use, very collaborative, easy to use

What is your favorite aspect of this product?

very collaborative, easy to use

What do you dislike most about this product?

no easy ability to send the pictures

What recommendations would you give to someone considering this product?

but it for your IT needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Siddham S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Great Product & Easy to Use.

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Usability and security features.

What is your favorite aspect of this product?

Cataloging and Access Control

What do you dislike most about this product?

Not Applicable

What recommendations would you give to someone considering this product?

Best Product in this category.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Abhinav K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

User friendly & Cost effective

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

As we know that confluence stands out for its integration with other Atlassian products like Jira and Bitbucket, collaboration across development, project management, and documentation etc. Its user-friendly interface, customizable templates, and rich content creation capabilities amd help us to contribute to its popularity among teams for knowledge sharing and collaboration.

What is your favorite aspect of this product?

It is ease of collaboration, versatile content creation features, and seamless integration with other Atlassian tools. However, the ability to create, organize, and share information in a collaborative environment is a key highlight for many users.

What do you dislike most about this product?

As of now i dont have disadvantage of this product but the minor thing need to be noted which might tunned with customer as dislike. 1) learning curve for new users. 2)Pricing structure to be a consideration

What recommendations would you give to someone considering this product?

Customization: Leverage the customization options, such as templates and macros, to tailor Confluence to your team's specific needs and workflows. Integration Planning: If you use other Atlassian tools like Jira or Bitbucket, consider how Confluence integrates with them for a seamless collaborative experience. User Training: Provide adequate training for team members to ensure they are comfortable using Confluence and can maximize its benefits. Regular Updates: Stay informed about updates and n

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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