What is commercetools?
Develop a highly-functional, visually-appealing customer experience that is on brand using the modern commerce solution by commercetools. Unlike legacy vendors, we empower the way you work with game-changing features and functionality, so you can focus on creating the ultimate customer experience.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
96 Plan to Renew
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love commercetools?
Pros
- Helps Innovate
- Enables Productivity
- Respectful
- Reliable
Cons
- Under Delivered
- Less Generous
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Order Portal
Payment Processing
Order Management
Microsite Management
Catalog Management
Content Localization
Reporting and Analytics
Retargeting Capabilities
Integrated Search
Content Management
Predictive Recommendations
Vendor Capability Ratings
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Vendor Support
Ease of Customization
Breadth of Features
Availability and Quality of Training
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commercetools Reviews
Holirca Denisa S.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2022
Approach for modern!
Likeliness to Recommend
What differentiates commercetools from other similar products?
Commercetools help us to enhance and liberate our platform with the fronted that is decoupled and connected to the backend. It is easy and for the beginners and new business owners which want to start their own online store this is the best platform for them. They have powerful and enhanced customization capacity which comes at reasonable prices.
What is your favorite aspect of this product?
Commercetools have full control over their software which is of vital importance for the users as it helps to solve the security issues and our documentation and files are protected. They contain all the necessary features and functions needed by us to run successful e commerce business and day by day their features are improving and new capabilities are being introduced.
What do you dislike most about this product?
Commercetools have pricing limitations for some users and clients with respect to the SDKs. They do not provide lot of pricing options to the customers to make it user friendly. They have central product master that does not provide product activation.
What recommendations would you give to someone considering this product?
Commerce Tools is best recommended because they deliver technology to their clients which help them to build amazing frontend experiences. They have good and reliable documentation which is simple and easy to use for even the beginners.
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Efficient Service
Afrina Y.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
A Popular eCommerce Platform
Likeliness to Recommend
What differentiates commercetools from other similar products?
This platform has no office or institute rather it allows its users’ to just buy the API tokens to use the service. New features are being introduced in this platform day by day. Addition of latest features frequently keeps the customer intrigued towards the platform. The documentation of this platform is user-friendly.
What is your favorite aspect of this product?
This interface of this platform is user-friendly and easy to understand. It needs no training for using this platform. It can benefit both small and mid-sized companies.
What do you dislike most about this product?
This platform does not allow customers to use it on a free trial version which makes them familiar with the features and options. It is a disadvantage as compared to other platforms. It contains the limits for prices. In this way, Commercetools faces difficulties in showing the other organizations tools. It does not contain a mobile application.
What recommendations would you give to someone considering this product?
This platform offers a functionality which is called point of sale through cloud deployment. According to this feature, a user can pay by using the internet without the need to use a desktop computer. This provides ease to the customers. This removes the barrier of going to the bank or financial institution for payment purpose.
Pros
- Caring
- Respectful
- Generous Negotitation
- Friendly Negotiation
