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commercetools

commercetools

6.9 / 10
Category
commercetools
6.9 / 10

What is commercetools?

Develop a highly-functional, visually-appealing customer experience that is on brand using the modern commerce solution by commercetools. Unlike legacy vendors, we empower the way you work with game-changing features and functionality, so you can focus on creating the ultimate customer experience.

Company Details


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commercetools Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on commercetools.

81 Likeliness to Recommend

96 Plan to Renew

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love commercetools?

4% Negative
0% Neutral
96% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Respectful
  • Continually Improving Product

Cons

  • Under Delivered
  • Less Generous
  • Vendor's Interest First

Feature Ratings

Average 72

Multi-Storefront

100

Multi-Language Support

83

Shopping Cart Management

83

ERP Integration

76

Payment Processing

76

Order Management

76

Catalog Management

74

Content Localization

72

Reporting and Analytics

67

Integrated Search

64

Guided Selling

64

Vendor Capability Ratings

Average 74

Breadth of Features

92

Ease of IT Administration

89

Quality of Features

89

Ease of Customization

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Availability and Quality of Training

74

Vendor Support

74

Ease of Data Integration

72

Business Value Created

63

Ease of Implementation

56

commercetools Reviews

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2024

Amazing Product.

Likeliness to Recommend

8 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohsin S.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Best Commerce Support for Professionals

Likeliness to Recommend

9 / 10

What differentiates commercetools from other similar products?

Commercetools enables an improved learning curve, easy approach, smooth navigation, and easy customization for you. Therefore, you get to explore the real-time implementation method here and it would be helpful for all sorts of projects.

What is your favorite aspect of this product?

The most appealing feature about Commercetools software is that you can learn its working in a day. Surprising, right? But, yes it’s true and the software comes with a complete user guide that works like magic. You can manage navigation, inventory, marketing, and all using this tool. Thus, it is very flexible to use for all and there will be no hassle in installing on any system.

What do you dislike most about this product?

So, when it comes to the drawbacks then, there are few which should be exempted in the new version for better working. Some coding commands should be executed to run some important function and you can get the details while performing any task.

What recommendations would you give to someone considering this product?

Overall, it is the best digital marketing tool to increase the growth of all-sized establishments. You can easily deploy this one and can implement various commands with a smooth approach.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Milind S.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Powerful highly integratable platform

Likeliness to Recommend

9 / 10

What differentiates commercetools from other similar products?

Its microservices, cloud native and api driven platform. Easy to use and customise.

What is your favorite aspect of this product?

Easy to integrate and customise.

What do you dislike most about this product?

I didnt find any major issues with the platform

What recommendations would you give to someone considering this product?

Best MACH platform for ecommerce to use

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

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