CloudNine

CloudNine LAW

6.4 /10

What is CloudNine LAW?

Cloud-based eDiscovery automation software that simplifies litigation, investigations, and audits by allowing you to upload, review, and produce documents from one place within minutes

Company Details

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Awards & Recognition

CloudNine LAW won the following awards in the eDiscovery category

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3 Top Rated Capabilities

1 Top Rated Features

2023

2 Top Rated Capabilities

2 Top Rated Features

2022

CloudNine LAW Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CloudNine LAW.

78 Likeliness to Recommend

88 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+60 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CloudNine LAW?

11% Negative

22% Neutral

67% Positive

Pros

Respectful
Transparent
Security Protects
Friendly Negotiation

Cons

Under Delivered
Wastes Time
Commodity Features

Feature Ratings

Average 78

Annotations

Review

Tagging Metadata and Organization

Audio Transcription

Classification and Data Parsing

Optical Character Recognition

Email Threading

Data Analysis and Visualization

Legal Hold

Native Format

Chain of Custody Preservation

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Business Value Created

Ease of Customization

Vendor Support

CloudNine LAW Reviews

Christopher P.

Role: C-Level
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2020

features are great and useful

Likeliness to Recommend

9 /10

What differentiates CloudNine LAW from other similar products?

security features

What is your favorite aspect of this product?

the ease of use

What do you dislike most about this product?

Implementation

What recommendations would you give to someone considering this product?

they have greats services

Pros

Efficient Service
Effective Service
Respectful
Client Friendly Policies

Cons

Leverages Incumbent Status

Role: Sales Marketing
Industry: Transportation
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Aug 2020

Great features and easy to see insights.

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Enables Productivity
Efficient Service
Effective Service

Harry B.

Role: C-Level
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2020

Easy to Implement, designed for small company.

Likeliness to Recommend

9 /10

What differentiates CloudNine LAW from other similar products?

This software has many different items that are needed and not need. Most products do but this Cloud Nine is different. you can actually customize what works and what doesn't so you don't waste any space on your network.

What is your favorite aspect of this product?

The lack of having to always make sure it is running correctly. Once it is installed you don't have to have any dedicated personal keep it updated. It does it automatically and it sends a message stating what it did, when it happened and if it found any errors.

What do you dislike most about this product?

The only problem I have is the cost of the product. It may be a little more expensive then some of the others simular to the Cloud Nine product but trust me it is worth it

What recommendations would you give to someone considering this product?

It you are searching for a product similar to Cloud Nine and want one that is reliable and basically maintenance free then you have to give Cloud Nine eDiscovery a try

Pros

Reliable
Generous Negotitation
Helps Innovate
Continually Improving Product

Cons

Commodity Features

CloudNine LAW

What is CloudNine LAW?

Company Details

Need Assistance?

Awards & Recognition

CloudNine LAW Ratings

78 Likeliness to Recommend

88 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+60 Net Emotional Footprint

How much do users love CloudNine LAW?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Annotations The system should allow for the means of annotation, including comments, highlighting, etc., without modifying the original documents.​

Review The system should facilitate the review process of the documents extracted and processed by the eDiscovery software

Tagging Metadata and Organization Ability to add metadata and tagging in order to easily identify and classify reviewed documents

Audio Transcription Transcription audio recordings into text format, providing a transcript of the recorded dialog.

Classification and Data Parsing Ability to read data stored in multiple records and parse them in a format-agnostic, normalized search index.​

Optical Character Recognition The ability to transcribe the image text into a format that is recognized as electronic text

Email Threading n the parsing of email, the ability to follow reply threads throughout the course of the entire email interaction.​

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.​

Legal Hold The ability to place a “legal hold” on systems in order to prevent modification of electronic data during the eDiscovery process.

Native Format Preservation of the native format of the documents in unaltered state

Chain of Custody Preservation Verifiable methods to ensure that electronic documents are in an as-collected & untampered state when presented to the court.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

CloudNine LAW Reviews

Christopher P.

features are great and useful

Likeliness to Recommend

Pros

Cons

Great features and easy to see insights.

Likeliness to Recommend

Pros

Harry B.

Easy to Implement, designed for small company.

Likeliness to Recommend

Pros

Cons

Feature Ratings

Annotations

Review

Tagging Metadata and Organization

Audio Transcription

Classification and Data Parsing

Optical Character Recognition

Email Threading

Data Analysis and Visualization

Legal Hold

Native Format

Chain of Custody Preservation

Vendor Capability Ratings

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Business Value Created

Ease of Customization

Vendor Support