What is CloudNine LAW?
Cloud-based eDiscovery automation software that simplifies litigation, investigations, and audits by allowing you to upload, review, and produce documents from one place within minutes
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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78 Likeliness to Recommend
88 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+60 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love CloudNine LAW?
Pros
- Respectful
- Transparent
- Security Protects
- Friendly Negotiation
Cons
- Under Delivered
- Wastes Time
- Commodity Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Annotations
Review
Tagging Metadata and Organization
Audio Transcription
Classification and Data Parsing
Optical Character Recognition
Email Threading
Data Analysis and Visualization
Legal Hold
Native Format
Chain of Custody Preservation
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Ease of Implementation
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Customization
Vendor Support
CloudNine LAW Reviews
Donna B.
- Role: C-Level
- Industry: Insurance
- Involvement: Vendor Selection and Purchasing
Submitted Aug 2020
Not inexpensive but worth it
Likeliness to Recommend
What differentiates CloudNine LAW from other similar products?
Clear concise information, easy to navigate
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Price-re-evaluate the cost
What recommendations would you give to someone considering this product?
Take your time
Pros
- Reliable
- Trustworthy
- Inspires Innovation
- Respectful
Cons
- Less Effective Service
- Less Caring
- Wastes Time
Please tell us why you think this review should be flagged.
- Role: Human Resources
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Aug 2020
It is great product, easy to use and friendly
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Darren S.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2020
smart purchase for smart people
Likeliness to Recommend
What differentiates CloudNine LAW from other similar products?
I do not see a difference
What is your favorite aspect of this product?
I cannot say just one favorite
What do you dislike most about this product?
I cannot say
What recommendations would you give to someone considering this product?
I would learn as much as you can
Pros
- Client Friendly Policies
- Client's Interest First
- Transparent
- Friendly Negotiation
Cons
- Less Performance Enhancing
- Less Productive
- Less Effective Service
Please tell us why you think this review should be flagged.
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