CloudNine LAW Logo
CloudNine LAW Logo
CloudNine

CloudNine LAW

6.4 / 10
Category
CloudNine LAW
6.4 / 10

What is CloudNine LAW?

Cloud-based eDiscovery automation software that simplifies litigation, investigations, and audits by allowing you to upload, review, and produce documents from one place within minutes

Company Details


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Awards & Recognition

CloudNine LAW won the following awards in the eDiscovery category

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CloudNine LAW Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CloudNine LAW.

78 Likeliness to Recommend

88 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+60 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CloudNine LAW?

11% Negative
22% Neutral
67% Positive

Pros

  • Respectful
  • Transparent
  • Security Protects
  • Friendly Negotiation

Cons

  • Commodity Features
  • Leverages Incumbent Status
  • Less Caring

Feature Ratings

Average 78

Annotations

83

Review

81

Tagging Metadata and Organization

80

Audio Transcription

80

Classification and Data Parsing

80

Optical Character Recognition

80

Email Threading

79

Data Analysis and Visualization

78

Legal Hold

76

Native Format

73

Chain of Custody Preservation

69

Vendor Capability Ratings

Average 78

Ease of IT Administration

78

Ease of Implementation

77

Usability and Intuitiveness

67

Product Strategy and Rate of Improvement

66

Ease of Customization

61

Ease of Data Integration

61

Quality of Features

61

Breadth of Features

56

Availability and Quality of Training

50

Vendor Support

47

Business Value Created

45

CloudNine LAW Reviews

Donna B.

  • Role: C-Level
  • Industry: Insurance
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Aug 2020

Not inexpensive but worth it

Likeliness to Recommend

7 / 10

What differentiates CloudNine LAW from other similar products?

Clear concise information, easy to navigate

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Price-re-evaluate the cost

What recommendations would you give to someone considering this product?

Take your time

Pros

  • Reliable
  • Trustworthy
  • Inspires Innovation
  • Respectful

Cons

  • Less Effective Service
  • Less Caring
  • Wastes Time
  • Role: Human Resources
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2020

It is great product, easy to use and friendly

Likeliness to Recommend

10 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Darren S.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2020

smart purchase for smart people

Likeliness to Recommend

5 / 10

What differentiates CloudNine LAW from other similar products?

I do not see a difference

What is your favorite aspect of this product?

I cannot say just one favorite

What do you dislike most about this product?

I cannot say

What recommendations would you give to someone considering this product?

I would learn as much as you can

Pros

  • Client Friendly Policies
  • Client's Interest First
  • Transparent
  • Friendly Negotiation

Cons

  • Under Delivered
  • Charges for Enhancements
  • Leverages Incumbent Status