What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Acts with Integrity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Workflow Management
Resource Management
Document Management
Dependency and Milestone Tracking
Planning and Scheduling
Time & Expense Tracking
Reporting
Hierarchical Task Management
Budget Management
Mobile Access
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
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ClickUp Reviews
Steven B.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2023
ClickUp is my everyday project manager.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp is how I handle my tasks and business operations. I work on numerous projects at the same time, all of which are comparable but have separate deadlines, needs, and unique follow-ups. I would never remember what I needed if ClickUp didn't save them for me and help me execute my work efficiently. Using ClickUp frees up my brain to focus on the main things rather than waste time looking for details or attempting to recall things.
What is your favorite aspect of this product?
Because of its structure and hierarchy, ClickUp is ideal for practically any business or project. They offer a big variety of features and are constantly adding new ones and upgrading old ones. ClickUp organizes all of my duties and reminds me of what I need to work on, what my deadlines are, where to locate information, and all of the small nuances of each job area. It offers a ton of integrations and a great support team at a very reasonable fee.
What do you dislike most about this product?
There is a learning curve since there are so many features and so much freedom. It may take some time to fully grasp everything and put it to use. Some of the features were created as a minimal viable product, so they still require additional investigation into what can be accomplished with them. That being said, I'd estimate 80% of most use cases are covered, and they make updates at a remarkable velocity, so you seldom have to wait long to acquire what you need.
What recommendations would you give to someone considering this product?
ClickUp is unusual in that it is relatively simple to set up and use, yet it is capable of extremely complicated and dynamic processes provided you know what you want and how to configure it. However, as long as you wish to keep things simple, you may overlook complexity. Because every user's demands are distinct, a task manager must be versatile and adaptive, and ClickUp, unlike most other task management choices on the market, fulfills that duty.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Nina S.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jan 2023
Our Team Likes Clickup
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Something that has differentiated Clikcup quite a bit is the ability to create templates. This has helped us build out a robust new hire training checklist strategy for our team. It is something we are using a lot beyond the project management features.
What is your favorite aspect of this product?
The calendar and how it helps us get a snapshot of what projects are taking place, when, and with who. The whole company can access this as well, it has created more transparency which is helpful for many reasons.
What do you dislike most about this product?
It can be a bit difficult to get people to use it. Once they do, they see the value it adds and how much time it will save them in the long run. However, we don't like forcing people to use it so some people are not taking full advantage of what it can offer.
What recommendations would you give to someone considering this product?
Create an implementation strategy to ensure all people within the organization utilize it on a regularly basis.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
Alexandre D.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2022
The best project management tool out there.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
We're addressing difficulties with visibility and time management, as well as breaking down the silos that had previously arisen due to everyone utilizing their own project management application, or none at all. Transparency in communication with our consumers has been handled, allowing us to gain their trust. Transparency about my team's workload and goals has also helped to ensure that they have good proof of KPIs met during reviews, ensuring that our team members are properly evaluated.
What is your favorite aspect of this product?
ClickUp enables a full business to collaborate within a single application. We use it for whiteboards, tasks, boards, papers, and other things. Competitors are unable to compete with ClickUp. Monday.com and JIRA do not have the same holistic vision as ClickUp, a very creative startup. I enjoy the system's versatility, which allows me to construct the sorts of reporting and tracking I want. The nicest thing is that I can communicate with our clients in real time about my development. The varied points of view have also assisted us in meeting various demands in order to give better communication and service to our consumers.
What do you dislike most about this product?
I dislike the speed; we occasionally need to update it to ensure that everything appears correctly, but this is less of a concern for us. All we have to do now is wait a few seconds for the dashboards to load.
What recommendations would you give to someone considering this product?
It may appear daunting to move from JIRA or Monday.com to another system, but ClickUp makes it a breeze. It has made the import procedure extremely quick and simple, putting you on track for success. Use ClickUp templates as often as possible.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity