What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Acts with Integrity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Workflow Management
Resource Management
Document Management
Dependency and Milestone Tracking
Planning and Scheduling
Time & Expense Tracking
Reporting
Hierarchical Task Management
Budget Management
Mobile Access
Vendor Capability Ratings
Ease of Customization
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Ease of Implementation
Quality of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Business Value Created
Usability and Intuitiveness
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ClickUp Reviews
Yolanda Q.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2022
A great easy to use tool for product management.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Tasks are better handled and connected now, and reporting and to-do lists are simpler. I'm making tickets more frequently now, and it's solved the problem of maintaining and reporting random task lists. Task management becomes quite simple, and you can track the progress of all tasks in a highly dynamic manner. In a really clever approach, feature releases may be simply shared with non-technical employees of companies. The integration of GitHub with ClickUp resolves several concerns, such as tying PR to tasks, verifying PR status and so on.
What is your favorite aspect of this product?
Task management has become so simple and interactive that all corporate work may be monitored and allocated with comprehensive data in a matter of minutes. I've tried several tools, but this one is the most user-friendly. Clickup includes all of the essential functions, such as ticket linking and link maintenance. Tasks with subtasks and a to-do list are quite handy, and alerts are clear and quick.
What do you dislike most about this product?
My workplace firewall prevents me from editing ticket sections because of a socket connection or for some other reason, but it should be handled in such instances. Ticket numbering is quite haphazard, and there is opportunity for improvement.
What recommendations would you give to someone considering this product?
This software is very efficient for organizing and managing multiple projects, and it also significantly improves team collaboration.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Leslie S.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2022
Great tool for managing projects with agile teams.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
I've discovered that ClickUp helps me keep track of the team and be where and when I'm required to support workflow by allowing me to manage numerous projects at once and monitor actual performance. We are handling many projects at the same time across four departments and two technology teams. We are more productive now that everyone is in one spot, and it is simpler to keep track of work.
What is your favorite aspect of this product?
It does more activities more smoothly than other tools, the UI and UX are nicely designed, and when I need to do something, the option to take the action is typically present. The whiteboard view is excellent for our team retros, and I like the ability to maintain the retros with the project. I like being able to monitor tasks and receive updates; it keeps me informed about what my team is working on and how the project is progressing. I prefer having my own personal space where I can keep track of my responsibilities with the rest of the chores in my organization.
What do you dislike most about this product?
Slack integration/automation may be improved (for example, I'd want to receive a message from Slack when a task enters a specific view). Subfolders would be fantastic. Custom formulae in dashboards (for example, dividing a project's sprint points by velocity to show the estimated release date; for product management, being able to divide sprint points by business value to determine the priority level of a characteristic). The platform may be a little sluggish, and while working on the same view with distant team members, we have to reload the page several times to keep in sync.
What recommendations would you give to someone considering this product?
Utilize all of the platform's features; this will make management much easier because you will not have to move between numerous tools.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Synthia M.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
To organize your tasks, use ClickUp.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
We enjoy working with it, and when we've invited other businesses to collaborate with us on projects, they've agreed to utilize it after hearing our positive feedback. It's not hard to set up, and it will greatly improve collaboration on your various projects and teams.
What is your favorite aspect of this product?
Since ClickUp is very adaptable, we have been able to design processes that are practical in every department. ClickUp can handle all of the data and procedures for the whole organization, from the back office to the front lines of operations, including the finance department, marketing department, legal department, and everyone in between. frictions.
What do you dislike most about this product?
When you initially look around at all of the possibilities, it might be difficult to know where to begin. However, ClickUp goes above and beyond by offering excellent "Getting Started" papers and videos, and the templates (which are totally configurable) are a terrific starting point as you determine how to integrate ClickUp into your organization, allowing you to use ClickUp to IMPROVE your business processes.
What recommendations would you give to someone considering this product?
This product is tailor-made for the Agile methodology. I haven't tried waterfall, but it could be ok that way as well. The latter presents a hurdle due to the difficulty in properly segmenting the task while yet adhering to the waterfall model (i.e. it will get VERY big and therefore difficult to manage). When using Agile, I still find it necessary to keep an overarching gantt chart active alongside the sprints and manually refer to it. Then, using the gantt chart as a guide, hold workshops to construct the backlog of larger tasks.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing