Cisco Systems

Cisco Meraki

8.3 /10

65 Reviews Write a Review

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What is Cisco Meraki?

Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.

Company Details

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Awards & Recognition

Cisco Meraki won the following awards in the SD-WAN - Midmarket category

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2023 Emotional Footprint Champion

Latest Award, 2023

1 Top Rated Capabilities

1 Top Rated Features

2023

Cisco Meraki Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Meraki.

85 Likeliness to Recommend

94 Plan to Renew

6
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Meraki?

2% Negative

5% Neutral

93% Positive

Pros

Unique Features
Respectful
Security Protects
Performance Enhancing

Feature Ratings

Average 83

Simple Administration

Multiple Connection Type Support

Ease of Troubleshooting

Flexible Deployment

Adaptive Traffic

Load Sharing

SD-WAN Security

Application Optimization

Quality of Service

Resilience

Dynamic Routing

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Ease of IT Administration

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Breadth of Features

Also Featured in...

Unified Endpoint Management

Score 8.3

View Cisco Meraki in this category (opens in a new tab)

Enterprise Mobile Management

Score 8.0

View Cisco Meraki in this category (opens in a new tab)

Cisco Meraki Reviews

M.Burak M.

Role: Finance
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2021

Cisco SD-WAN powered by Meraki

Likeliness to Recommend

7 /10

What differentiates Cisco Meraki from other similar products?

All of the complicated configuration settings are handled behind the scenes. Secondly, configuration and tweaking of the SD-WAN has been extremely easy as well. I can take the simple approach of letting the appliance decide which WAN connection to use to route traffic, or, if I want to, I can get more specific and specify certain hosts, ports, or applications to route over specific WAN links. Lastly, the SD-WAN just works

What is your favorite aspect of this product?

Any time we've had a circuit outage, it's always been due to an upstream issue with the carrier's equipment or network - never with the Meraki platform.

What do you dislike most about this product?

Submitting tickets through the portal tends to work better, but oftentimes it takes just as long to get through basic troubleshooting steps before someone really digs into your issue. As mentioned earlier, the web UI can sometimes be a little too light on detail. We have zero visibility into the health of the hardware itself (CPU/memory), and you can't even get this from SNMP queries of the device, either

What recommendations would you give to someone considering this product?

Good product

Pros

Unique Features
Client's Interest First
Appreciates Incumbent Status
Security Protects

Cons

Slower Product Innovation
Less Productive
Less Caring

Avinash G.

Role: Information Technology
Industry: Government
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2021

Fantastic Cloud-Managed Solution

Likeliness to Recommend

9 /10

What differentiates Cisco Meraki from other similar products?

Cisco Meraki is a complete Cloud-Managed Solution. It's very easy to implement with Zero-Touch and it provides user-friendly dashboards. It provides all the networking features in one single glass pane. No separate Monitoring solution is required. It can be managed from anywhere in the world via Cloud Dashboards.

What is your favorite aspect of this product?

Cloud-managed Solution

What do you dislike most about this product?

Very less popular in the market.

What recommendations would you give to someone considering this product?

Look for a user-friendly networking solution.

Pros

Reliable
Trustworthy
Caring
Saves Time

Cons

Less Effective Service

Nikhil P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2021

Easy to use

Likeliness to Recommend

8 /10

What differentiates Cisco Meraki from other similar products?

Unique features

What is your favorite aspect of this product?

All the features

What do you dislike most about this product?

Nothing can be mentioned

What recommendations would you give to someone considering this product?

Easy to use and has many unique features

Pros

Inspires Innovation
Client Friendly Policies
Transparent
Appreciates Incumbent Status

Cisco Meraki

What is Cisco Meraki?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

Cisco Meraki Ratings

85 Likeliness to Recommend

94 Plan to Renew

6 Since last award

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Cisco Meraki?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Simple Administration Ease of network administration across the Wide Area Network​.

Multiple Connection Type Support Support of various broadband connection types, including TCP/IP, MPLS, frame relay, and LTE wireless.

Ease of Troubleshooting The simplicity of administration and of troubleshooting issues across the SD-WAN​.

Flexible Deployment Ability to deploy wherever broadband connectivity exists​.

Adaptive Traffic Data traffic across the SD-WAN being adaptive to conditions across the Internet​.

Load Sharing Ability to load-share WAN traffic across multiple connections​.

SD-WAN Security Security of the SD-WAN by support of VPN and network security protocols​.

Application Optimization Optimization of the performance of applications and services across the Wide Area Network​.

Quality of Service Traffic prioritization and optimization for specific network services​.

Resilience Connectivity resiliency due to the ability to leverage multiple connections .

Dynamic Routing Dynamic path selection across the broadband networks across the Internet​.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Also Featured in...

Unified Endpoint Management

Enterprise Mobile Management

Cisco Meraki Reviews

M.Burak M.

Cisco SD-WAN powered by Meraki

Likeliness to Recommend

Pros

Cons

Avinash G.

Fantastic Cloud-Managed Solution

Likeliness to Recommend

Pros

Cons

Nikhil P.

Easy to use

Likeliness to Recommend

Pros

6
Since last award

1
Since last award

Feature Ratings

Simple Administration

Multiple Connection Type Support

Ease of Troubleshooting

Flexible Deployment

Adaptive Traffic

Load Sharing

SD-WAN Security

Application Optimization

Quality of Service

Resilience

Dynamic Routing

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Ease of IT Administration

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Breadth of Features