What is Cisco Jabber?
Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
93 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Jabber?
Pros
- Trustworthy
- Transparent
- Effective Service
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Notifications
Search
File Sharing Collaboration
Cross Platform Support
Granular Access Management
Document Collaboration
Integration With Productivity Tools
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Vendor Support
Breadth of Features
Quality of Features
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Cisco Jabber Reviews
Michele B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2023
Excellent communication instrument.
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
It differs from other programs because it supports third-party integrations like Microsoft Office 365, Google G Suite, and others, making it a powerful and flexible tool for business communication and collaboration with security and compliance capabilities.
What is your favorite aspect of this product?
I like Cisco Jabber because of how simple it is to use. Its familiarity with other messaging apps means that anyone can pick it up quickly and start using it right away. Not only does it prevent our inboxes from becoming overflowing, but it also significantly boosts team collaboration and productivity by allowing quick group conversations that would not be possible through email alone due to its integration with Outlook calendars and its availability as both a mobile and desktop application.
What do you dislike most about this product?
In my experience, Cisco Jabber has been flawless. It's user-friendly since you can change the fonts and colors to suit your needs. It also has high-quality video chatting features. Every week, we hold a meeting with our team, and the video and audio are always crystal clear. The talks I have with it are always enjoyable.
What recommendations would you give to someone considering this product?
Cisco Jabber is a cheap and efficient instant messaging service that comes highly recommended from me. It's useful for a wide variety of customers and businesses both inside and outside the organization.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Megan L.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Apr 2023
Communication Tool that's Efficient and Easy.
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Cisco Jabber's features are head and shoulders beyond those of its rivals. It has excellent video conferencing features, a high level of security, and seamless integration with other corporate apps. In addition, it offers a presence feature that lets you immediately check who is online and available to work together. Finally, it is much simpler to use than competing solutions, making it an excellent option for companies of any size.
What is your favorite aspect of this product?
Cisco Jabber is a strong and intuitive chat program. It facilitates easy interaction between employees and clients. Video conferencing, presence features, instant messaging, and connectivity with other business apps are just a few of the many features that make it a good choice for corporate customers. It is also quite safe and trustworthy.
What do you dislike most about this product?
Cisco Jabber's price tag is a major negative. The cost of implementation can be high, especially if numerous licenses are required. The software also has a learning curve, making it look complicated at first.
What recommendations would you give to someone considering this product?
Cisco Jabber is a fantastic recommendation because it is both feature-rich and intuitive. It's a fantastic option for organizations due to its user-friendliness and extensive set of features. You should weigh the price and learning curve to determine if this is the best option for your company.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Matthew W.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2023
Amazingness is Cisco Jabber.
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
We use Cisco Jabber for everything from internal chats to external communications with clients and vendors to highly structured online training sessions. I have never had any issues keeping in touch with clients because to the reliability of this software. It is compatible with many different kinds of software. It allows users to connect in a number of different ways thanks to its chat feature and text messaging capabilities. The full extent of the impact of a successful interaction strategy's implementation is known to us.
What is your favorite aspect of this product?
It's easy to use and comes with a nice set of features for making a selected video call, and that's why I appreciate it so much. It's been useful since I can arrange meetings at any time and we can talk to anyone through a number of different channels. The tools and primary features of the program are well organized and appealing. We are utilizing it to do video conferences with other employees, as well as with clients and prospective clients.
What do you dislike most about this product?
The call feature is extremely sporadic, with one side unable to hear the other half of the time. The apps on your computer and your phone are not synchronized. All conversations will be deleted if you log out or close the app.
What recommendations would you give to someone considering this product?
When replacing hard phones with soft ones, Cisco IP phones are often replaced with Cisco jabber. It may be deployed locally or in the cloud. Most users connect remotely, so establishing secure interactions is crucial, and Cisco jabber does just that. With telephony integration, you may make and take calls, as well as manage them, all without leaving your computer.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing