What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
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Feature Ratings
Summarization & Explanation
Code Completion
Multi-Language Support
Natural Language Generation
Commenting
Refactoring
Bug Detection
IDE Integration
Unit Tests
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Vendor Support
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ChatGPT Reviews
Rudraksh A.
- Role: Student Academic
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2025
Best AI product in the market
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Their AI models perform the best.
What is your favorite aspect of this product?
The results of the queries are quite detailed and correct.
What do you dislike most about this product?
Hallucination
What recommendations would you give to someone considering this product?
Must needed product in 21st century.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Paul A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2025
Efficient and cost effective
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT is designed to flow like a natural conversation, it was programmed to remember context from earlier in the chat to give responses that feel more human, coherent, and personalized.
What is your favorite aspect of this product?
It’s not just for Q&A. People use ChatGPT for writing, brainstorming, coding, image generation, learning, analysis, and even task automation. It is Versatile
What do you dislike most about this product?
Occasional “confident” wrong answers. It tends to agree with personal suggestions thrown its way, though it builds on suggestions, I feel it should be more critical.
What recommendations would you give to someone considering this product?
1. Be clear about your goals. Think about what you want from it; writing help, brainstorming, tutoring, coding support, summarizing, etc. You’ll get the most value if you use it intentionally instead of just casually chatting. 2. Give clear, detailed prompts. The more context you provide, the better the responses. Example: “Write a friendly marketing email to promote my new fitness app to busy working parents” works much better than “Write a marketing email.” 3. Treat it like a collaborator. You can ask it to revise, dig deeper, simplify, expand, or switch tone. Iteration is where ChatGPT shines.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Advait M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2025
AI code generation
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Creating code snippets, error debugging and optimizing algorithms during web development
What is your favorite aspect of this product?
Automation of repetitive tasks to improve productivity
What recommendations would you give to someone considering this product?
Best AI code generation to simplify your work as a developer
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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