What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Multi-Language Support
Commenting
Refactoring
Bug Detection
IDE Integration
Unit Tests
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Vendor Support
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ChatGPT Reviews
Patrick N.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2025
Has made my coding life easier and reliable
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT is pricey enough that you do not pay much money to use it compared to other AI available that provides pricing per prompt here, everything is covered in the monthly subscriptions
What is your favorite aspect of this product?
I like the clean chat feature interface with the copy clippord of the tool when you ask it what to do and, also I like the solution accuracy
What do you dislike most about this product?
Nothing to dislike about the tool works well for me
What recommendations would you give to someone considering this product?
I would recommend the solution
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Ridwan Lanre Y.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2025
A Brilliant Blend of Intelligence and Personality
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT stands out for its conversational depth, emotional intelligence, and ability to adapt to your tone and style. Unlike many AI tools that feel transactional, this one feels like a true companion and it is capable of nuanced reasoning, and even a bit of humor when necessary.
What is your favorite aspect of this product?
Whether you're writing a code or trying to understand a code, ChatGPT can pivot effortlessly. It’s like having a team of experts rolled into one friendly interface.
What do you dislike most about this product?
Sometimes, it hallucinates and occasionally, it can be a bit vague when discussing some topics or newer events.
What recommendations would you give to someone considering this product?
The more you engage, the more tailored and helpful it becomes. Don’t just use it for tasks, use it for thinking, creating, and exploring. Treat it like a collaborator, not just a tool, and you’ll be surprised by how much it can elevate your work and ideas.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Yousef S.
- Role: Information Technology
- Industry: Shipping
- Involvement: IT Leader or Manager
Submitted Aug 2025
The Most Versatile AI Coding Partner Available
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT automatically write docstrings, inline comments or full README files which gives code generated clarity
What is your favorite aspect of this product?
ChatGPT has a version awareness, can note when certain functions are not approved and suggest alternatives e.g moving from Python 2.x to 3.x syntax
What do you dislike most about this product?
Sometimes it proposes insecure practices like storing plaintext passwords or writing SQL queries vulnerable to Injections
What recommendations would you give to someone considering this product?
Keep security in mind and always audit AI generated code for vulnerabilities
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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