What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Multi-Language Support
Natural Language Generation
Commenting
Refactoring
Bug Detection
IDE Integration
Unit Tests
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
ChatGPT Reviews
Adriel O.
- Role: Public Sector
- Industry: Utilities
- Involvement: End User of Application
Submitted Dec 2024
AI leader, no doubt. But it could be greater.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Its voice modes, multilingual, are unmatched.
What is your favorite aspect of this product?
Voice modes, canvas, deep search, web search, and personalized GPTs.
What do you dislike most about this product?
Limitation of requests per LLMs while paying a subscription, only 20 on search, seems low... Advanced voice mode was promised, and I waited 4 months for it. Memory was useful, but low window of context.
What recommendations would you give to someone considering this product?
Decide on why you will use it, but premium is a must. Unfortunately, you have limited uses per model, so don't waste them on stupid easy prompts.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Keshav G.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2024
Fantastic everyday tool
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
it's uniqueness to solve any problem that requires text- one doesn't need to google and find.
What is your favorite aspect of this product?
it helps me in content generation, finds solution to all answers, helps me in my assignments. so it is time saving and accurate most of the time. it has been a new revolution in my life, it has easened my life very much.
What do you dislike most about this product?
It's pricing, i don't understand why have they kept pricing here it should be free like google and also image generation features should be there and also the avtar thing it is weird. Also, it is unable to generate very long texts as it has limit. Plus, the thing that disappoints me the most it does not produce accurate results for coding and mathematics questions.
What recommendations would you give to someone considering this product?
Remove pricing and make all features free of cost like bard, include image generation, product accurate results for questions asked.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Caring
Cons
- Less Productive
- Under Delivered
Please tell us why you think this review should be flagged.
Matthew C.
- Role: Consultant
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
Top 5 in terms of AI market dominance!
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It was the first as well as it still leads in being used for rapid prototyping!
What is your favorite aspect of this product?
Chat completion is still the greatest win of this product as it coupled with prompt engineering does remarkably well and only a handful of cases in the proprietary space would require additional things like fine-tuning, etc.
What do you dislike most about this product?
It's so expensive! It's getting to be much worse from a price point which has led people to going elsewhere.
What recommendations would you give to someone considering this product?
There's a free version which functions pretty well for about 50% of all use cases so start there! When you're getting into the development of agentic workflows and others that's when the cost really eats at you!
Pros
- Enables Productivity
- Performance Enhancing
- Reliable
- Security Protects
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
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