What is Brevo?
Brevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBrevo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Brevo.
93 Likeliness to Recommend
2
Since last award
98 Plan to Renew
1
Since last award
92 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brevo?
Pros
- Client's Interest First
- Includes Product Enhancements
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Scheduled Messaging
Loyalty Promotions Management
Social Media Marketing Management
Mobile Marketing Management
Communication Archive
Marketing Analytics
Mobile Payments
Opt-in
Application Integration
Text Messaging
Surveys Feedback
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Brevo Reviews
Sanket V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
A Comprehensive Solution for Streamlined Access C
Likeliness to Recommend
What differentiates Brevo from other similar products?
Brevo distinguishes itself from its competitors by offering a highly customisable access control system with seamless integration capabilities, making it a versatile choice for businesses of all sizes.
What is your favorite aspect of this product?
My favorite aspect of Brevo is its versatility. It is a comprehensive marketing platform that can be used for a variety of purposes, including email marketing, SMS marketing, chat, and social media marketing
What do you dislike most about this product?
The thing I dislike most about Brevo is its lack of integration with some popular marketing platforms, such as HubSpot and Salesforce.
What recommendations would you give to someone considering this product?
Before you sign up for Brevo, take some time to think about your marketing needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Christophe C.
- Role: Consultant
- Industry: Media
- Involvement: End User of Application
Submitted Aug 2023
Fantastic product, the best email marketing tool !
Likeliness to Recommend
What differentiates Brevo from other similar products?
Brevo has a great delivery rate, is perfectly adapted to the French market, and very easy to use. Also the support reacts quickly and is efficient. The automation system is awesome and the possibilities offered are marvelous when it comes to automate based on website's visitors behavior! Also they have a specific feature for "transactional emails" so they are not considered as a spam (equivalent of mandrill or sendgrid)
What is your favorite aspect of this product?
The possibility to automate things based on the way users behave on your websites (visited such page, clicked such button, etc.).
What do you dislike most about this product?
I don't dislike anything from this product
What recommendations would you give to someone considering this product?
just go for it, you will not be disappointed!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Anthony G.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Flexible & user friendly email automation service
Likeliness to Recommend
What differentiates Brevo from other similar products?
When using Sendinblue, I found it to be a reliable service. The platform's user-friendliness and insightful data have helped me significantly elevate the effectiveness of my email advertising. If you're in the market for an email marketing service, go no further than Sendinblue. We were missing a lot of other things, so we had to transition to a more robust platform. Sendinblue is excellent for email marketing, and the price is right.
What is your favorite aspect of this product?
I've been using Sendinblue for quite some time, and I'm really pleased with it. It's a terrific system for mass email distribution, such as newsletters. The reporting functions are also excellent; with their help, I was able to increase both my open and click-through rates. As a whole, Sendinblue is an excellent choice for an email marketing service.
What do you dislike most about this product?
I don't have any particular complaints with Sendinblue, but I should probably mention that no software is flawless and that some users may have experienced problems. It's possible that some users will find the platform too complicated, or that it won't offer enough of the functions they seek. There's always the chance that some customers won't be able to afford the prices. To determine if Sendinblue is a good fit for your company, you should give it a try and see if it satisfies your specific requirements; the aforementioned problems are not widespread.
What recommendations would you give to someone considering this product?
Sendinblue's best-case scenario is probably in marketing. A rise in the percentage of those who convert. Accumulating more money through various means. Accumulating more and more visitors every day. Keeping current customers and attracting new ones. Sendinblue's marketing tools are comprehensive. Whether you're trying to grow your email list or gauge the interest of your audience, the statistics and information that Sendinblue gives are invaluable.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing