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What is Brevo?
Brevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
2
Since last award
98 Plan to Renew
1
Since last award
92 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brevo?
Pros
- Client's Interest First
- Includes Product Enhancements
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Loyalty Promotions Management
Scheduled Messaging
Social Media Marketing Management
Communication Archive
Marketing Analytics
Mobile Marketing Management
Opt-in
Mobile Payments
Application Integration
Text Messaging
Surveys Feedback
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Breadth of Features
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Brevo Reviews
Raef N.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
The ideal tool for business
Likeliness to Recommend
What differentiates Brevo from other similar products?
We began utilizing it in the corporation because of all the valuable and productive things it can do for us. Considering all the useful features it provides for our department, we implemented this tool. We love how it automates the process of building and maintaining relationships with customers, whether it's through email or social media.
What is your favorite aspect of this product?
The fact that it is a fascinating and appealing tool now helps the staff feel engaged and inspired to incorporate it into the activities. This is mainly due to its easy and light handling, one of its key advantages. Also, you should always provide great pricing plans to make clients want to add it to their company even more.
What do you dislike most about this product?
As it has met my requirements, I have not encountered any problems or issues with this tool thus far; on the contrary, it is effective and productive.
What recommendations would you give to someone considering this product?
I suggest this tool to any company because of the great value it adds to the marketing realm. Brevo is not only multipurpose but also online, simple to use, and requires little time to educate employees to use. Its inexpensive plans and adaptable pricing structure make it a good fit for small enterprises looking to keep client satisfaction high.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Sanket V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
A Comprehensive Solution for Streamlined Access C
Likeliness to Recommend
What differentiates Brevo from other similar products?
Brevo distinguishes itself from its competitors by offering a highly customisable access control system with seamless integration capabilities, making it a versatile choice for businesses of all sizes.
What is your favorite aspect of this product?
My favorite aspect of Brevo is its versatility. It is a comprehensive marketing platform that can be used for a variety of purposes, including email marketing, SMS marketing, chat, and social media marketing
What do you dislike most about this product?
The thing I dislike most about Brevo is its lack of integration with some popular marketing platforms, such as HubSpot and Salesforce.
What recommendations would you give to someone considering this product?
Before you sign up for Brevo, take some time to think about your marketing needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Christophe C.
- Role: Consultant
- Industry: Media
- Involvement: End User of Application
Submitted Aug 2023
Fantastic product, the best email marketing tool !
Likeliness to Recommend
What differentiates Brevo from other similar products?
Brevo has a great delivery rate, is perfectly adapted to the French market, and very easy to use. Also the support reacts quickly and is efficient. The automation system is awesome and the possibilities offered are marvelous when it comes to automate based on website's visitors behavior! Also they have a specific feature for "transactional emails" so they are not considered as a spam (equivalent of mandrill or sendgrid)
What is your favorite aspect of this product?
The possibility to automate things based on the way users behave on your websites (visited such page, clicked such button, etc.).
What do you dislike most about this product?
I don't dislike anything from this product
What recommendations would you give to someone considering this product?
just go for it, you will not be disappointed!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
