What is Box ECM?
Box is the Content Cloud — a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to co-editing, signature, classification, and retention. Work securely from anywhere, and integrate your tech stack across 1,500+ best-of-breed apps. Trusted by 100K+ of the world’s leading organizations, including AstraZeneca, JLL, and Nationwide, Box has been named a Leader by all major industry analyst firms. To read the analyst reports and find out how Box customers achieve a 332% ROI, visit box.com/resources.
Company Details
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89 Likeliness to Recommend
100 Plan to Renew
4
Since last award
91 Satisfaction of Cost Relative to Value
7
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box ECM?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Workflow Process Automation
File Approvals Esignatures
Capture Channels
File Conversion
Collaboration
Ediscovery Audit Trail
ECM Document Management
Access Permissions Management
Search
Metadata Management
Mobile
Vendor Capability Ratings
Breadth of Features
Ease of Data Integration
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Customization
Quality of Features
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
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Box ECM Reviews
Deanna T. B.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Easy-to-manage business content
Likeliness to Recommend
What differentiates Box ECM from other similar products?
It is an open platform, and that makes access to it faster and, above all, easier, especially since many companies are currently looking for ways to innovate and update their systems and make these types of systems purely digital. understandable greatly facilitates these processes
What is your favorite aspect of this product?
Allows all the content to be managed without a large process and that it can even be created from your platform, guaranteeing that each activity will be in harmony with your brand and with your work system, it is a tool that understands customers and knows how to manage each file professionally
What do you dislike most about this product?
there is nothing i don't like you can even try the tool
What recommendations would you give to someone considering this product?
It has powerful security systems in addition to functions that professionally only benefit the company
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Inspires Innovation
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2021
Data sharing and storage made seamless
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features