Bloomfire Inc

Bloomfire

7.5 /10

What is Bloomfire?

Bloomfire’s cloud-based knowledge engagement software makes it easy to share, find, and collaborate on the information and insights that exist across your organization. The Bloomfire platform provides one centralized, searchable place for collective knowledge so that your teams can stay aligned, informed, and engaged. With robust search capabilities, Bloomfire helps you find what you need quickly so that you can do your best work, no matter where, when, or how you’re working.

Company Details

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Bloomfire Ratings

Real user data aggregated to summarize the product performance and customer experience.

91 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bloomfire?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 81

Rich Text Editor

Reporting and Analytics

Cataloging

Multiple File Type Support

AI Capabilities

Multi-Language Support

Configurable Knowledge Repository

API Integration

Social Features

Workflow and Approval Management

Bulk Actions

Vendor Capability Ratings

Average 82

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Vendor Support

Ease of Customization

Bloomfire Reviews

Joey H.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Likeliness to Recommend

9 /10

What differentiates Bloomfire from other similar products?

Bloomfire works well and is very useful for people who want to learn about Mulesoft composer (no-code platform). It has direct integration with Salesforce, perfect for connecting data.

What is your favorite aspect of this product?

I liked it from the beginning because I have learned many things about MuleSoft. It offers great articles, Salesforce integration, webinars, and tech talks.

What do you dislike most about this product?

Nothing bad, it was interesting to me when I saw that it was MuleSoft-Salesforce.

What recommendations would you give to someone considering this product?

Offers excellent articles on SAP connectors, Mulesoft Practices, information on the product roadmap, integration with Salesforce, excellent support and more.

Pros

Trustworthy
Efficient Service
Effective Service
Client Friendly Policies

Courtney S.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Great knowledge sharing, collaboration!

Likeliness to Recommend

10 /10

What differentiates Bloomfire from other similar products?

Stellar service and great team to reach out to if needed!

What is your favorite aspect of this product?

The knowledge sharing and conversations that get started!

What do you dislike most about this product?

Nothing I can think of.

What recommendations would you give to someone considering this product?

Try it out, we love it!

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Eric G.

Role: Consultant
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

So many features, I don't even use them all.

Likeliness to Recommend

9 /10

What differentiates Bloomfire from other similar products?

Number of features and ease of use.

What is your favorite aspect of this product?

User interface.

What do you dislike most about this product?

I feel like I'm only using 10% of all the available features.

What recommendations would you give to someone considering this product?

It's a great database to store various shared documents for your company.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Bloomfire

What is Bloomfire?

Company Details

Need Assistance?

Bloomfire Ratings

91 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Bloomfire?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Rich Text Editor Allows users to create and share information using text and other formats such as charts, images, audio, and video, with easy formatting options.

Reporting and Analytics Detailed analytics and dashboards on content usage and performance, including how information is accessed and by whom, search query performance, etc.

Cataloging Ability to organize documents and data based on similar tags, keywords and groupings.

Multiple File Type Support Write or translate articles to multiple languages and allow users to search in multiple languages to support global customers.

AI Capabilities Artificial intelligence to enhance knowledge management such as automatically tagging content, recognizing duplicate content, and suggesting relevant content.

Multi-Language Support Write or translate articles to multiple languages and allow users to search in multiple languages to support global customers.

Configurable Knowledge Repository The solution provides the ability to create, manage, disseminate and archive knowledge articles in a structured format.

API Integration API integrations with enterprise apps e.g. collaboration/communication tools, CRM, ECM, and existing knowledge sources allow access to content in multiple ways.

Social Features Social features allow knowledge users to like, rate, comment, or tag knowledge content.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Bulk Actions Allows users to import and export multiple articles at a time, make updates and changes to multiple categories, properties, or articles simultaneously.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Bloomfire Reviews

Joey H.

Likeliness to Recommend

Pros

Courtney S.

Great knowledge sharing, collaboration!

Likeliness to Recommend

Pros

Eric G.

So many features, I don't even use them all.

Likeliness to Recommend

Pros

Feature Ratings

Rich Text Editor

Reporting and Analytics

Cataloging

Multiple File Type Support

AI Capabilities

Multi-Language Support

Configurable Knowledge Repository

API Integration

Social Features

Workflow and Approval Management

Bulk Actions

Vendor Capability Ratings

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Vendor Support

Ease of Customization