What is Bitrix24?
Bitrix24 is a collaboration platform launched in 2012. Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, files sharing, project management, calendars, and more. Bitrix24 is available in cloud and on premise.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
93 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Bitrix24?
Pros
- Generous Negotitation
- Reliable
- Unique Features
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Management
Home Page
File Sharing Collaboration
Workflow & Approvals
Employee Directory
Reporting and Analytics
Instant Messaging
Integrations
End-User Workflow Customization
Document Management
News Feed
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Quality of Features
Ease of Data Integration
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Ease of Customization
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Bitrix24 Reviews
Akanksh D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2023
An ideal tool in managing projects for sprints.
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
It has all the tools you need to manage projects and tasks from CRM, chats, video calls, telephony etc. It seamlessly integrates with other leading tools. The software is available on browser, desktop and mobile.
What is your favorite aspect of this product?
The software allows for up to 48 participants in a video meeting. The capacity to record meetings and change background. Private and group chats. This provides a quick and easy way to discuss ideas and share files with specific team member.
What do you dislike most about this product?
No dislikes. All the features have been helpful to our business. We have experienced a lot of growth when using Bitrix. It is very easy to navigate and use. You can automate and customize pipelines. This helps to increase sales and overall productivity of the enterprise.
What recommendations would you give to someone considering this product?
I recommend it to everybody be in a company or an individual. It is very user friendly. It can fit into a company of any size and shape. We can effectively manage the time we spend on each task, this ensures that everybody is at pace with what is required to be done in a given time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
James H.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Jun 2023
Efficient collaboration tool!
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
With the aid of Britix24, everything works in favor of internal communication because it might replace outdated collaboration tools with a single platform. I adore how attractive and well-organized the website is for this wonderful program. It is very simple to use, and the customer support is excellent. It includes all necessary features and tools, as well as online storage and collaboration options. Using this platform, we can arrange our tasks, projects, communications, files, and the amount of time spent on each task, making it easier for the rest of our team to keep track of everything.
What is your favorite aspect of this product?
Because it resembles our internal social network, its interface is incredibly user-friendly, making it dynamic and simple to use. Video calls are crystal clear and audible, while files and documents are sent and uploaded rapidly. Because it is in the cloud, the computer hadn’t been overwhelmed with data.
What do you dislike most about this product?
I don’t like their notification system because I always see the same notifications every time I log in, the mobile app becomes too slow and occasionally takes a long time to open, and document sharing isn’t always as helpful as I’d like it to be, it takes some time to prioritize our tasks and subtasks, and the premium plans eventually get very expensive.
What recommendations would you give to someone considering this product?
Britix24 was first created with small and medium-sized businesses in mind, but it has since evolved into a very robust platform that, in my opinion, can meet the needs of any company, regardless of size.
Pros
- Continually Improving Product
- Efficient Service
- Respectful
- Helps Innovate
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
AMB. Chidiebere Moses O.
- Role: C-Level
- Industry: Media
- Involvement: End User of Application
Submitted May 2023
All in One Fantastic Solution
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
It has more in-depth provisions, including Task management, CRM, Communication and Document management. It does all these things seamlessly. IT IS ONE PLATFORM, ALL BUSINESS SOLUTION PLATFORM.
What is your favorite aspect of this product?
Better CRM system Narrow down to effective sales lead for helping our sales team We can collaborate as a team on the platform, it is impressive. You don't need different bit by bit software to do work any longer, just use one and its all taken care of
What do you dislike most about this product?
Nothing. It is good for the job
What recommendations would you give to someone considering this product?
It is worth you time and effort. Make sure you have great team culture at your workplace so they can enthusiastically collaborate on this platform and make the best use of it.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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