What is BigCommerce?
BigCommerce is an advanced, reliable platform designed to grow revenue and optimize operations. Customize your site, manage shipping and payments, and list your products on Amazon, eBay, and Facebook with the BigCommerce platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
97 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigCommerce?
Pros
- Reliable
- Respectful
- Security Protects
- Altruistic
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Order Portal
Payment Processing
Order Management
Catalog Management
Content Localization
Reporting and Analytics
Content Management
Retargeting Capabilities
Microsite Management
Predictive Recommendations
Integrated Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Vendor Support
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Also Featured in...
BigCommerce Reviews
- Role: Operations
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Oct 2023
multistorefront should not have been released yet
Likeliness to Recommend
Pros
- Reliable
- Respectful
- Trustworthy
- Effective Service
Cons
- Slower Product Innovation
- Inhibits Innovation
- Commodity Features
Casper V.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Oct 2023
Rich in features
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
Open saas makes it very flexibel for 'standard / saas' software
What is your favorite aspect of this product?
team behind it and the open-saas vision
What do you dislike most about this product?
The roadmap is not clear enough and Stencil is capable for complex questions
What recommendations would you give to someone considering this product?
Build it headless
Dawn G.
- Role: Vendor Management
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Oct 2023
Easy to use, but a bit pricey.
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
Easy to use.
What is your favorite aspect of this product?
Easy to log in and see what items have sold and update inventory.
What do you dislike most about this product?
Lacks the ability to see a log of what was done on the site. Such as who puts stock in an item. Who made changes to the website?
What recommendations would you give to someone considering this product?
Look over everything you need for your own storefront and see if this is a good fit for your company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing