What is Bandwidth?
Cloud-ready voice, messaging, and 911 built for the enterprise. Bandwidth is the only API platform provider that owns a Tier 1 network, giving you better quality, rates, and control.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
95 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Bandwidth?
Pros
- Respectful
- Helps Innovate
- Performance Enhancing
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Cloud Integration
Online Cloud Platform
Integration APIs
Code Libraries
Software Development Kit
Communication APIs
MMS API
AI Engine for CPaaS
Drag and Drop User Interface
WebRTC-based Calling
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Bandwidth Reviews
Ashley L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Scalable solution.
Likeliness to Recommend
What differentiates Bandwidth from other similar products?
This app is unique. It offers two outstanding features such as its Emergency Calls API and Real-time Web Communication. It facilitates the incorporation of voice, messaging and access to 911 with precise geolocation capacity for emergency calls.
What is your favorite aspect of this product?
It is very stable, reliable and easy to work with Bandwidth, it offers a variety of features that I love, including: Free SMS, MMS and SMS Messaging, Group Messaging, Access to 911 for emergency calls, Authentication (phone number verification, second factor login, one-time passwords) A2P local messaging, etc.
What do you dislike most about this product?
There is not a single thing that I dislike about Bandwidth.
What recommendations would you give to someone considering this product?
Bandwidth is a scalable solution, offers extensive E911 communications services, offers flexible messaging capabilities including receipts and updates, SMS polls, SMS to email, and SMS reminders and notifications.
Pros
- Efficient Service
- Effective Service
- Saves Time
- Helps Innovate
Joey H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Ideal for telephony, SMS and instant calls.
Likeliness to Recommend
What differentiates Bandwidth from other similar products?
Bandwidth offers two-factor authentication, ideal for protecting our applications.
What is your favorite aspect of this product?
It is a solid and stable VoIP solution. It offers very reliable service and technical support. The API is easy to use. SMS for user authentication to protect our accounts thanks to two-factor authentication. It has an easy to use dashboard.
What do you dislike most about this product?
It works extremely well, offers extensive features like SMS, MMS, free messaging (A2P), two-factor authentication (2FA) and much more...
What recommendations would you give to someone considering this product?
I recommend implementing the A2P messaging and two-factor authentication solutions.
Pros
- Efficient Service
- Effective Service
- Saves Time
- Helps Innovate
Natalie F.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Bandwidth never disappoint!
Likeliness to Recommend
What differentiates Bandwidth from other similar products?
Bandwidth has great customer service , it's super helpful and friendly compared to it's competitors.
What is your favorite aspect of this product?
It's intuitive and user friendly. It's price is more reasonable unlike other similar platforms. Has great customer support. It's also very reliable and has increased productivity in our organization
What do you dislike most about this product?
Honestly I have nothing that pisses me of while working with it.
What recommendations would you give to someone considering this product?
Bandwidth is a great choice since it's great with support, documentation, communication,and many more so you should go for it
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features