What is BambooHR?

The online Human Resources Information System that makes time for the work meant to do. BambooHR guarantees your success when changing from spreadsheets to our HR software.

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Awards & Recognition

BambooHR won the following awards in the Benefits Administration category

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BambooHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BambooHR.

87 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BambooHR?

3% Negative
4% Neutral
93% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Friendly Negotiation

Feature Ratings

Average 81

Self Service Portal

86

Benefits Administration

84

User and Enrollment Management

83

Regulatory Compliance

81

Payroll Integration

81

Contributions and Payment Tracking

80

Claims Management

78

Archiving and Reporting

77

Provider Management

76

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Ease of Data Integration

87

Breadth of Features

86

Ease of IT Administration

84

Usability and Intuitiveness

83

Vendor Support

83

Quality of Features

83

Business Value Created

83

Availability and Quality of Training

82

Ease of Customization

81

Product Strategy and Rate of Improvement

81

BambooHR Reviews

Alejo J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Advanced HR Management with BambooHR

Likeliness to Recommend

10 /10

What differentiates BambooHR from other similar products?

With HR systems very useful for every company, overall our experience has been very positive with our staff, if you are a medium sized company that is hiring and you are looking for a program that provides a complete HR system, BambooHR should be for you, it is easy to find one place to get all the information for my company's employees and rosters.

What is your favorite aspect of this product?

With it you use an uncomplicated system for employee payroll related. Whether it is to view employee roster or paycheck confirmations, The customer service is very optimal for your needs as it listens to feedback and is always updating and releasing new features based on customer feedback which is a mutual growth.

What do you dislike most about this product?

Product reporting feature is needed, they should provide some elaborate reports with many metrics and parameters. Some functions do not have integrated scheduling. Employee notes function could be more like applicant notes (responses, attachments, email notifications). Like you have to make additional payment for the (performance review) module being a very expensive module it is not good for payroll.

What recommendations would you give to someone considering this product?

Our overall experience as administration and HR management with this software is positive. I recommend this software to small size companies, it is extremely simple for navigation and allows me to find current employees, this is a fully dedicated software for companies as this site allows you to post your policies and resources there for employees to read as well as search for other employees if needed.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Daniel K.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Going from Excel sheets to BambooHR was a relief.

Likeliness to Recommend

9 /10

What differentiates BambooHR from other similar products?

We required an employee data portal with robust access level management. This would enable us to provide managers with greater openness and responsibility. We also need a recruitment and onboarding solution that would enable us to simplify our recruiting process across all of our territories. BambooHR enables us to easily handle payroll, keep track of all employee information and signed papers, and provide employees with access to their data as well as vital corporate information.

What is your favorite aspect of this product?

BambooHR has produced the market's best HR platform. We had to be up and running swiftly due to a well-planned implementation procedure. The work paid off since it assured that we got the most out of BambooHR as soon as possible. One of my favorite features is the ability to onboard and offboard personnel utilizing a variety of workflows and alternatives. We also like how we can maintain track of employee information, such as paperwork that require signatures. BambooHR can convert any document into a signature template, complete with custom fields, signature order, and other features.

What do you dislike most about this product?

Adapting to non-calendar year review cycles can help to enhance the performance module. They've lately posted ad hoc evaluations, however it'd be nice to be able to establish our timetable depending on the anniversary of the employment date.

What recommendations would you give to someone considering this product?

If you have staff in numerous places, this is a very versatile and simple to use solution that allows you to create varied demands. The implementation manager provided excellent assistance and was incredibly knowledgable. He enabled us to consolidate all of our HR information from Google Drive documents into a single, easy-to-manage solution.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Tara D.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

Easy to use, but feature enhancements are lacking.

Likeliness to Recommend

7 /10

What differentiates BambooHR from other similar products?

BambooHR provides both an ATS and HR solutions built into one platform.

What is your favorite aspect of this product?

Ease of use!

What do you dislike most about this product?

The cost almost doubled for us, which as a small company does force us to look into other products.

What recommendations would you give to someone considering this product?

Make sure it has what you need, plus the sophistication to be a ROI.

Pros

  • Reliable
  • Enables Productivity
  • Transparent
  • Performance Enhancing

Cons

  • Vendor's Interest First
  • Less Fair
  • Leverages Incumbent Status

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