What is BackupAssist?
Backup software that saves your servers from ruin. Never suffer from data loss ever again. Use BackupAssist to perform onsite and offsite backups to safeguard your servers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BackupAssist?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Caring
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Information Store Backup Restore
Compliance
Transaction Log Backup Restore
Full System Backup Restore
Backup Archiving
Permissions Awareness
Security
Granular Restore
Mailbox Backup Restore
Media Support
Support for Backup Types
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Ease of Implementation
Breadth of Features
Ease of IT Administration
Ease of Customization
Vendor Support
Usability and Intuitiveness
BackupAssist Reviews
Mikeal J.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Easy to set up and customize
Likeliness to Recommend
What differentiates BackupAssist from other similar products?
We can customize the alerts to ensure that the relevant individuals are notified. This feature is beneficial. Stakeholders can see whether backups have occurred and be reminded to do so if something doesn't seem right. The Exchange server backup and restore solution is superb, in our opinion. Performing a granular restoration of an Exchange server is a simple task.
What is your favorite aspect of this product?
A robust backup program that can restore a complete server, including settings and data, in only a few minutes is vital to a business. Our servers are regularly and consistently backed up, and scans for malware are being performed. It's an excellent value for the money. We love how the software is easy-to-use, low-cost, and capable of backing up to almost any storage medium.
What do you dislike most about this product?
There isn't a version for other platforms. It is necessary for us to purchase an additional license to use some features, such as cloud storage and server backup, which is often extremely costly. Incompatibilities and partial backups might occur while we manage an exchange server. Most of the time, the Exchange is the source of this information rather than the backup program itself.
What recommendations would you give to someone considering this product?
We always use this tool to keep track of virtual computer backups. But the function we use the most is Exchange, and we get a lot of calls from people who have accidentally erased emails. You can improve data safety by properly managing backups. BackupAssist is the best option for you if your environment is negligible.
Pros
- Enables Productivity
- Effective Service
- Caring
- Client Friendly Policies
Victoria C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Easy to install, extremely reliable
Likeliness to Recommend
What differentiates BackupAssist from other similar products?
Because of the solution's flexibility, I can use many types. I can back up to many drives. I can set it up to back up multiple disks on different days and receive notifications when the process is complete. This product's simplicity is appealing to me. It's simple to schedule backups of virtual machines across many platforms.
What is your favorite aspect of this product?
My favorite feature of BackupAssist is the efficient SQL databases and Exchange backups in no time. The software is exceptional when it comes to console and GUI hypervisors. What made this software unique is its ability to get the backups done on various media devices. Using the tool, I can use a solid backup strategy to keep copies of data on hardware.
What do you dislike most about this product?
I'm not too fond of their customer support services. When I need help, it's because I'm having server issues. My support issue gets closed with a brief and frequently wrong solution. Since it is a robust backup solution but is currently only available on Microsoft platforms, I would appreciate a Linux version.
What recommendations would you give to someone considering this product?
This backup software is perfect for small companies since it's quick to set up and cost-effective. Many of the same fantastic functionality that vast organizations need are available in a smaller-business-friendly form. If you're in the business of owning your own company, I strongly suggest this program.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Kristjan E.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Everything is secure now.
Likeliness to Recommend
What differentiates BackupAssist from other similar products?
I haven't experienced any other tool but the reason we chose this was quite obvious as it was offering us more at a better price as compared to the other Backup solutions available in the market. We all want something that will provide more benefits at a low cost and Backup Assist was exactly something like that and I think this is what separates it too.
What is your favorite aspect of this product?
Now our data is protected and we are relaxed as we can recover our data from disaster as in case of disaster its settings provide disaster recovery and we can get our data back without any loss. Its storage capacity is amazing as we have the bulk of important data and it never made us feel that it has even affected its storage and we can monitor activity and can get rid of redundant files.
What do you dislike most about this product?
I think there is a need for the maintenance of it as sometimes it behaves in a clunky manner probably because of some bugs so maintenance will help fix it.
What recommendations would you give to someone considering this product?
Nothing could be a better option for us as a Backup Solution and we are satisfied with it.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service