What is Backup Exec?
Backup Exec gives you simple, complete backup and recovery protection for your business—to cover all data wherever it resides.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBackup Exec Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Backup Exec.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Backup Exec?
Pros
- Trustworthy
- Reliable
- Client Friendly Policies
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
AI Tech Support
Compliance
Media Support
Backup Archiving
Security
Legal Hold
Permissions Awareness
Support for Backup Types
Mailbox Backup Restore
Granular Restore
User self service
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Vendor Support
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Also Featured in...
Backup Exec Reviews
Juliane S.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jul 2022
it protects data excellently
Likeliness to Recommend
What differentiates Backup Exec from other similar products?
Data backup and restoration are now more straightforward than ever, wherever we are and whenever we require them. With Backup Exec, we are able to meet important backup deadlines, surpass recovery objectives, make the most of our current storage, and get rid of cumbersome backup and recovery processes that are out-of-date and siloed.
What is your favorite aspect of this product?
It is simple to set up and, when used in a safe, stable setting, becomes an excellent disaster recovery tool. We have only found one piece of software that will allow for others while not squeezing our backups to the point where data can be lost over time. Users hardly ever need to keep an eye on the system. The software supports several different backup scenarios.
What do you dislike most about this product?
In terms of functionality, the major issue in our use case is that the VMware agent tries to take a Snapshot of the full data mass on all discs if a VMware virtual server has a very significant quantity of data stored on non-system drives.
What recommendations would you give to someone considering this product?
I enjoy how the tasks and activities are shown. Backup Exec is the finest solution for IT professionals because it allows them to save data and virtual machines, so I strongly suggest this tool to anyone looking for the best working tool.
Pros
- Reliable
- Trustworthy
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Lisa H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Outstanding product
Likeliness to Recommend
What differentiates Backup Exec from other similar products?
It is vital to regularly do unsupervised, planned backups from virtual servers and this amazing system amazingly helps us do so. Its reliability even can't be assumed. It's quick and easy to recover a file that was unintentionally deleted. Off-site maintenance of tape backups is made simple. It really helps to keep our important data safe and prevent data loss.
What is your favorite aspect of this product?
I had a wonderful overall experience with it. The consumer does not need to attend any training in order to grasp this device because of its extremely basic user interface. Simply read the comment and move on to the next step because even the basic configuration is that straightforward. Additionally, the software is continually updated with new features that are required by businesses.
What do you dislike most about this product?
The license structure change, which is something we have always struggled with, is what I don't like about the product. The capacity licensing was a fantastic feature of this system but it has now been replaced, and the transition is always so strange and unsatisfactory.
What recommendations would you give to someone considering this product?
Make sure you are aware of the amount of data you will be backing up and the financial commitment you wish to make to the media used to store those backups. You should use this fantastic tool, which I can personally attest will never let you down. It is a quick and simple backup option.
Pros
- Continually Improving Product
- Reliable
- Inspires Innovation
- Respectful
Please tell us why you think this review should be flagged.
Murimi K.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Best Data Backup and Recovery Features
Likeliness to Recommend
What differentiates Backup Exec from other similar products?
With Backup Exec, it's easy to backup business data no matter where it resides. What's more recovering backed up data is easy.
What is your favorite aspect of this product?
The software offers great protection to business data I like that it can backup data whether on premises or on cloud. The software is easy to access but secure I like that Backup Exec is affordable Recovering data is easy with this software
What do you dislike most about this product?
Backup Exec has been excellent and I have no issues to raise
What recommendations would you give to someone considering this product?
For business data backup, your business needs a software that works and this is where Backup Exec comes in. It's affordable, secure, and makes data backup and recovery easy.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.