Backup Exec Logo Award Winner Product Badge
Backup Exec Logo Award Winner Product Badge
Arctera

Backup Exec

Composite Score
8.1 /10
CX Score
8.5 /10
Backup Exec
8.1 /10

What is Backup Exec?

Backup Exec gives you simple, complete backup and recovery protection for your business—to cover all data wherever it resides.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Backup Exec won the following awards in the Email Backup category

Filter By

Backup Exec Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Backup Exec.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Backup Exec?

2% Negative
4% Neutral
94% Positive

Pros

  • Trustworthy
  • Reliable
  • Client Friendly Policies
  • Helps Innovate

Feature Ratings

Average 82

AI Tech Support

92

Compliance

86

Media Support

86

Backup Archiving

86

Security

85

Legal Hold

84

Permissions Awareness

83

Support for Backup Types

82

Mailbox Backup Restore

82

Granular Restore

81

User self service

76

Vendor Capability Ratings

Average 80

Ease of Implementation

85

Business Value Created

83

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

82

Ease of IT Administration

82

Breadth of Features

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

77

Ease of Customization

75

Backup Exec Reviews

Juliane S.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

it protects data excellently

Likeliness to Recommend

8 /10

What differentiates Backup Exec from other similar products?

Data backup and restoration are now more straightforward than ever, wherever we are and whenever we require them. With Backup Exec, we are able to meet important backup deadlines, surpass recovery objectives, make the most of our current storage, and get rid of cumbersome backup and recovery processes that are out-of-date and siloed.

What is your favorite aspect of this product?

It is simple to set up and, when used in a safe, stable setting, becomes an excellent disaster recovery tool. We have only found one piece of software that will allow for others while not squeezing our backups to the point where data can be lost over time. Users hardly ever need to keep an eye on the system. The software supports several different backup scenarios.

What do you dislike most about this product?

In terms of functionality, the major issue in our use case is that the VMware agent tries to take a Snapshot of the full data mass on all discs if a VMware virtual server has a very significant quantity of data stored on non-system drives.

What recommendations would you give to someone considering this product?

I enjoy how the tasks and activities are shown. Backup Exec is the finest solution for IT professionals because it allows them to save data and virtual machines, so I strongly suggest this tool to anyone looking for the best working tool.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Effective Service

Lisa H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Outstanding product

Likeliness to Recommend

8 /10

What differentiates Backup Exec from other similar products?

It is vital to regularly do unsupervised, planned backups from virtual servers and this amazing system amazingly helps us do so. Its reliability even can't be assumed. It's quick and easy to recover a file that was unintentionally deleted. Off-site maintenance of tape backups is made simple. It really helps to keep our important data safe and prevent data loss.

What is your favorite aspect of this product?

I had a wonderful overall experience with it. The consumer does not need to attend any training in order to grasp this device because of its extremely basic user interface. Simply read the comment and move on to the next step because even the basic configuration is that straightforward. Additionally, the software is continually updated with new features that are required by businesses.

What do you dislike most about this product?

The license structure change, which is something we have always struggled with, is what I don't like about the product. The capacity licensing was a fantastic feature of this system but it has now been replaced, and the transition is always so strange and unsatisfactory.

What recommendations would you give to someone considering this product?

Make sure you are aware of the amount of data you will be backing up and the financial commitment you wish to make to the media used to store those backups. You should use this fantastic tool, which I can personally attest will never let you down. It is a quick and simple backup option.

Pros

  • Continually Improving Product
  • Reliable
  • Inspires Innovation
  • Respectful

Murimi K.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Best Data Backup and Recovery Features

Likeliness to Recommend

9 /10

What differentiates Backup Exec from other similar products?

With Backup Exec, it's easy to backup business data no matter where it resides. What's more recovering backed up data is easy.

What is your favorite aspect of this product?

The software offers great protection to business data I like that it can backup data whether on premises or on cloud. The software is easy to access but secure I like that Backup Exec is affordable Recovering data is easy with this software

What do you dislike most about this product?

Backup Exec has been excellent and I have no issues to raise

What recommendations would you give to someone considering this product?

For business data backup, your business needs a software that works and this is where Backup Exec comes in. It's affordable, secure, and makes data backup and recovery easy.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Most Popular Backup Exec Comparisons

  • NinjaOne SaaS Backup Logo

    NinjaOne SaaS Backup

    Compare
  • Veeam Data Cloud for Microsoft 365 Logo

    Veeam Data Cloud for Microsoft 365

    Compare
  • OpenText CloudAlly Backup for Microsoft 365 Mail Logo

    OpenText CloudAlly Backup for Microsoft 365 Mail

    Compare
  • BackupAssist 365 Logo

    BackupAssist 365

    Compare
  • Mimecast Sync & Recover Logo

    Mimecast Sync & Recover

    Compare
  • Commvault Cloud Logo

    Commvault Cloud

    Compare