AT&T Office@Hand Logo
AT&T Office@Hand Logo
AT&T Inc.

AT&T Office@Hand

6.8 /10
Category
AT&T Office@Hand
6.8 /10

What is AT&T Office@Hand?

The AT&T Unified Communications and Collaboration Portfolio are integrated solutions that bring multiple tools together such as instant messaging, conferencing, email, and voice calling, for seamless interactions with co-workers, partners, and customers wherever work demands.

Company Details


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Awards & Recognition

AT&T Office@Hand won the following awards in the Unified Communications as a Service category

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AT&T Office@Hand Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AT&T Office@Hand.

83 Likeliness to Recommend

84 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AT&T Office@Hand?

5% Negative
15% Neutral
80% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Client Friendly Policies

Cons

  • Under Delivered

Feature Ratings

Average 78

Communications

94

Centralized Management Portal

94

Mobility

81

Call Management

81

Audio Transcription

81

Secure Access

80

Web & Desktop Conferencing

78

Analytics Reporting

77

Speech Access and Personal Assistant

76

Presence IM

75

Third-Party Integration

75

Vendor Capability Ratings

Average 75

Usability and Intuitiveness

78

Ease of IT Administration

78

Ease of Implementation

76

Breadth of Features

76

Ease of Data Integration

76

Quality of Features

75

Product Strategy and Rate of Improvement

74

Vendor Support

74

Availability and Quality of Training

74

Ease of Customization

74

Business Value Created

73

AT&T Office@Hand Reviews

  • Role: Human Resources
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2021

Easy to use and the best in the US

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Human Resources
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2021

Saved our company money and great set up!

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation

Daniel M.

  • Role: Operations
  • Industry: Retail
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2020

the price is right and the overall use is easy

Likeliness to Recommend

10 /10

What differentiates AT&T Office@Hand from other similar products?

easier to use than the other competitors

What is your favorite aspect of this product?

diversity in its use

What do you dislike most about this product?

all of it low cost eas to use

What recommendations would you give to someone considering this product?

try it you will like it

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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