What is Arcserve Backup?
As the world’s most experienced provider of backup and disaster recovery solutions, for 35 years we’ve been solving the challenges of IT teams by bringing innovation, ambition, and countless hours of iteration to the solutions they rely on to keep businesses running smoothly. In the process, we’ve redefined the way companies protect their data – the very foundation of modern business in an era where immediate access to critical systems and applications is key to business continuity and essential to continuing growth and success.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
97 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Arcserve Backup?
Pros
- Trustworthy
- Respectful
- Fair
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Automated Backup Testing and Verification
Backup Automation
Virtual Machine Backup
File Explorer Granular Restore
Deduplication Implementation
Replication for High Availability
Backup Monitoring and Reporting
Replication for Long Term Storage and Disaster Recovery
Physical Backup for Multiple Platforms
Application Awareness
Backup of Cloud Based Data
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Arcserve Backup Reviews
Steve C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Do like the product but lacking some key features
Likeliness to Recommend
What differentiates Arcserve Backup from other similar products?
Image Manager
What do you dislike most about this product?
Lack of features, which appear to be in other similar products
What recommendations would you give to someone considering this product?
Make sure that the notifications are setup and working.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Peter D.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Easy to setup and a pleasure to use
Likeliness to Recommend
What differentiates Arcserve Backup from other similar products?
The system is easy to setup and it just works. Able to virtual boot servers once a week for validation of images and for compliance requirements.
What is your favorite aspect of this product?
File Explorer access to mounted images for fast and easy file recovery.
What do you dislike most about this product?
Needing to reboot server to initially install; but i do understand the need for the restart.
What recommendations would you give to someone considering this product?
Plan longer term when setting up / purchasing a storage device for long term use is maintaining a large number of images
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Harsha J.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Jul 2021
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Arcserve Backup from other similar products?
Capabilities in backup features
What is your favorite aspect of this product?
Back up automation
What do you dislike most about this product?
Remote back up issues continuously created involving large amount of IT time and money.
What recommendations would you give to someone considering this product?
Great for local backups but no so good for remote backups
Pros
- Acts with Integrity
- Reliable
- Trustworthy
- Caring
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Performance Enhancing