What is Arcserve Backup?
As the world’s most experienced provider of backup and disaster recovery solutions, for 35 years we’ve been solving the challenges of IT teams by bringing innovation, ambition, and countless hours of iteration to the solutions they rely on to keep businesses running smoothly. In the process, we’ve redefined the way companies protect their data – the very foundation of modern business in an era where immediate access to critical systems and applications is key to business continuity and essential to continuing growth and success.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
97 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Arcserve Backup?
Pros
- Trustworthy
- Respectful
- Fair
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Automated Backup Testing and Verification
Backup Automation
Virtual Machine Backup
File Explorer Granular Restore
Deduplication Implementation
Replication for High Availability
Backup Monitoring and Reporting
Replication for Long Term Storage and Disaster Recovery
Physical Backup for Multiple Platforms
Application Awareness
Backup of Cloud Based Data
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Arcserve Backup Reviews
Charles J.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted Jul 2021
A totally dependable product, though pricey.
Likeliness to Recommend
What differentiates Arcserve Backup from other similar products?
Arcserve backup is a dependable product and easy to use. It gets the job done of protecting critical data and the automation is far ahead of the competition.
What is your favorite aspect of this product?
I love it when i am doing a file restore in UDP where i have to just click the download button and restore my file!
What do you dislike most about this product?
Its a bit expensive that we have to forgo other features, like high availability.
What recommendations would you give to someone considering this product?
I won`t hesitate to recommend Arcserve to someone else. Arcserve gets the job done of protecting critical data as the vendor intended.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Mark J.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Jul 2021
Good Prdocuct
Likeliness to Recommend
What differentiates Arcserve Backup from other similar products?
Easy to use and just works.
What is your favorite aspect of this product?
Granular restores
What do you dislike most about this product?
Reporting can maybe be little better
What recommendations would you give to someone considering this product?
Very good product and pricing is also very good.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Mario V.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Great product will recommend it highly.
Likeliness to Recommend
What differentiates Arcserve Backup from other similar products?
The after sales support.
What is your favorite aspect of this product?
The way backups are configure
What do you dislike most about this product?
The difficulty in the initial setup
What recommendations would you give to someone considering this product?
Review the Arcserve UDP Technical Training
Pros
- Trustworthy
- Respectful
- Client Friendly Policies
- Fair