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Arcserve Backup Logo
Arcserve

Arcserve Backup

7.0 / 10
Category
Arcserve Backup
7.0 / 10

What is Arcserve Backup?

As the world’s most experienced provider of backup and disaster recovery solutions, for 35 years we’ve been solving the challenges of IT teams by bringing innovation, ambition, and countless hours of iteration to the solutions they rely on to keep businesses running smoothly. In the process, we’ve redefined the way companies protect their data – the very foundation of modern business in an era where immediate access to critical systems and applications is key to business continuity and essential to continuing growth and success.

Company Details


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Awards & Recognition

Arcserve Backup won the following awards in the Backup and Availability category

Arcserve Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Arcserve Backup.

83 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Arcserve Backup?

4% Negative
17% Neutral
79% Positive

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Reliable

Feature Ratings

Average 79

Automated Backup Testing and Verification

88

Backup Automation

82

Virtual Machine Backup

81

File Explorer Granular Restore

80

Deduplication Implementation

80

Replication for High Availability

80

Backup Monitoring and Reporting

79

Replication for Long Term Storage and Disaster Recovery

78

Physical Backup for Multiple Platforms

77

Application Awareness

76

Integration With Storage Arrays

76

Vendor Capability Ratings

Average 75

Ease of IT Administration

86

Business Value Created

79

Availability and Quality of Training

78

Ease of Implementation

78

Breadth of Features

75

Ease of Customization

74

Quality of Features

73

Ease of Data Integration

71

Product Strategy and Rate of Improvement

70

Usability and Intuitiveness

66

Vendor Support

66

Arcserve Backup Reviews

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2021

User friendly product and ease to implement

Likeliness to Recommend

7 / 10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Norbert B.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

Easy to use, many features and good support

Likeliness to Recommend

9 / 10

What differentiates Arcserve Backup from other similar products?

I have no idea, Arcserve is the only back-up tool I have used.

What is your favorite aspect of this product?

All features available from one portal.

What do you dislike most about this product?

The time difference with our location and technical support.

What recommendations would you give to someone considering this product?

Easy to use, many features, simple to add cloud storage or appliance, good support (chat, phone, remote support), keep improving there products and features for example to join forces with StorageCraft,

Pros

  • Efficient Service
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Charles J.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

A totally dependable product, though pricey.

Likeliness to Recommend

9 / 10

What differentiates Arcserve Backup from other similar products?

Arcserve backup is a dependable product and easy to use. It gets the job done of protecting critical data and the automation is far ahead of the competition.

What is your favorite aspect of this product?

I love it when i am doing a file restore in UDP where i have to just click the download button and restore my file!

What do you dislike most about this product?

Its a bit expensive that we have to forgo other features, like high availability.

What recommendations would you give to someone considering this product?

I won`t hesitate to recommend Arcserve to someone else. Arcserve gets the job done of protecting critical data as the vendor intended.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

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